AutoZone Auto Parts

4.0
411 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories StoreAutoZone
AutoZone Providence #5165 in Providence, RI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Providence, RI or call us at (401) 274-3300.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
81 Manton Ave, Providence, RI
02909, United States

Hours

Reviews

4.0
411 reviews
5 stars
237
4 stars
62
3 stars
34
2 stars
20
1 star
58

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for being helpful and knowledgeable, many customers report poor service, long wait times, and staff lacking training.

Product Availability

Customers frequently express frustration with product availability, noting that items are often out of stock or incorrectly listed as available online.

Staff Knowledge

There are numerous complaints about staff knowledge, with many customers feeling that employees are not adequately trained to assist with car parts and services.

Positive Experiences

Despite the negative feedback, several customers highlight positive experiences with specific employees who provided excellent service and went above and beyond to help.
  • RH
    richard hemphill
    Dec 30, 2025
    5.0
    Great service
  • WW
    wsviptrading
    Dec 12, 2025
    1.0
    Demoran mucho para atender a los clientes se ponen a dar vueltas y los clientes parados
  • SM
    Sean MacNab
    Oct 8, 2025
    2.0
    Went in yesterday to process a return, they told me they couldn't help me because thier website wasn't loading from my email. I left went down the street to Johnston AutoZone on Hartford Ave and they looked up my order number and processed my return. Mad annoying.
  • CZ
    Christine Zapata
    Oct 6, 2025
    5.0
    David C was very helpful and professionaland
  • TA
    Tatyana Alise
    Aug 29, 2025
    1.0
    Placed an order online and they magically do not have it in stock. It was one remaining left and I come to pick up my order and no longer there. They need to do better with online orders now I’m waiting for someone to contact me in regards on my order. The employee almost gave me the wrong can that doesn’t go with my vehicle. Didn’t care to look before I told him that’s not the one for my car.

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Providence?

AutoZone Auto Parts in Providence is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

What services does AutoZone Providence offer for parts pickup and delivery?

They offer in-store pickup and same-day delivery services for automotive parts and accessories.