AutoZone Auto Parts

4.0
407 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Providence #5165 in Providence, RI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Providence, RI or call us at (401) 274-3300.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
81 Manton Ave, Providence, RI
02909, United States

Hours

Reviews

4.0
407 reviews
5 stars
234
4 stars
62
3 stars
34
2 stars
20
1 star
57

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported poor service, lack of training, and disrespectful behavior from staff.

Product Availability

Customers frequently experienced issues with product availability, including items being out of stock or incorrect orders being fulfilled.

Staff Knowledge

There were numerous complaints about staff lacking knowledge about products and services, leading to frustration among customers.

Positive Experiences

Despite the negative feedback, several customers highlighted positive experiences with specific employees who went above and beyond to assist.

Store Operations

Customers expressed dissatisfaction with long wait times and inefficient store operations, suggesting a need for better staffing and management.
  • SM
    Sean MacNab
    Oct 8, 2025
    2.0
    Went in yesterday to process a return, they told me they couldn't help me because thier website wasn't loading from my email. I left went down the street to Johnston AutoZone on Hartford Ave and they looked up my order number and processed my return. Mad annoying.
  • CZ
    Christine Zapata
    Oct 6, 2025
    5.0
    David C was very helpful and professionaland
  • TA
    Tatyana Alise
    Aug 29, 2025
    1.0
    Placed an order online and they magically do not have it in stock. It was one remaining left and I come to pick up my order and no longer there. They need to do better with online orders now I’m waiting for someone to contact me in regards on my order. The employee almost gave me the wrong can that doesn’t go with my vehicle. Didn’t care to look before I told him that’s not the one for my car.
  • 5C
    502 Colaj
    Jun 7, 2025
    5.0
    The service was Amazing Joaquin was super attentive and helpful
  • DA
    Dollbunny Arts
    Jun 4, 2025
    5.0
    Ronald was of great help!! Help em put on the parts and took the time to help me find the right parts too. Please give him a raise

Frequently Asked Questions About AutoZone Auto Parts

What are the operating hours of AutoZone Auto Parts in Providence?

AutoZone Auto Parts in Providence is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.

What services does AutoZone Providence offer for parts pickup and delivery?

They offer in-store pickup and same-day delivery services for automotive parts and accessories.