Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Providence #5165 in Providence, RI is one of the nation's leading retailer of automotive replacement car parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Providence, RI or call us at (401) 274-3300.
Feedback on customer service is mixed; while some employees received praise for being helpful and knowledgeable, many customers reported poor service, lack of training, and disrespectful behavior from staff.
Product Availability
Customers frequently experienced issues with product availability, including items being out of stock or incorrect orders being fulfilled.
Staff Knowledge
There were numerous complaints about staff lacking knowledge about products and services, leading to frustration among customers.
Positive Experiences
Despite the negative feedback, several customers highlighted positive experiences with specific employees who went above and beyond to assist.
Store Operations
Customers expressed dissatisfaction with long wait times and inefficient store operations, suggesting a need for better staffing and management.
SM
Sean MacNab
Oct 8, 2025
2.0
Went in yesterday to process a return, they told me they couldn't help me because thier website wasn't loading from my email. I left went down the street to Johnston AutoZone on Hartford Ave and they looked up my order number and processed my return. Mad annoying.
CZ
Christine Zapata
Oct 6, 2025
5.0
David C was very helpful and professionaland
TA
Tatyana Alise
Aug 29, 2025
1.0
Placed an order online and they magically do not have it in stock. It was one remaining left and I come to pick up my order and no longer there. They need to do better with online orders now I’m waiting for someone to contact me in regards on my order. The employee almost gave me the wrong can that doesn’t go with my vehicle. Didn’t care to look before I told him that’s not the one for my car.
5C
502 Colaj
Jun 7, 2025
5.0
The service was Amazing Joaquin was super attentive and helpful
DA
Dollbunny Arts
Jun 4, 2025
5.0
Ronald was of great help!! Help em put on the parts and took the time to help me find the right parts too. Please give him a raise
Frequently Asked Questions About AutoZone Auto Parts
What are the operating hours of AutoZone Auto Parts in Providence?
AutoZone Auto Parts in Providence is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 8:00 AM to 8:00 PM.
What services does AutoZone Providence offer for parts pickup and delivery?
They offer in-store pickup and same-day delivery services for automotive parts and accessories.
Where is AutoZone Auto Parts located in Providence?
It's located at 81 Manton Ave, Providence, RI 02909, USA.
What types of automotive products can I find at AutoZone Providence?
Products include auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts.
Can I shop in-store at AutoZone Providence?
Yes, AutoZone offers in-store shopping along with curbside pickup.
How can I contact AutoZone Auto Parts in Providence?
You may call them at (401) 274-3300 or email customer.service@autozone.com.
Which automotive brands does AutoZone Providence carry?
They carry brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Are there convenient places to eat near AutoZone Providence?
Yes, nearby you can find Antojitos De Mi Tierra (Guatemalan bakery and restaurant), China Sails (Chinese restaurant), and Al Son De Mi Barrio (Mexican restaurant) for dining options.
What other automotive parts stores are close to AutoZone Providence?
Nearby automotive parts stores include another AutoZone location and O'Reilly Auto Parts, which may offer additional product options.
Are there any useful nearby services customers might need when visiting AutoZone Providence?
Yes, nearby services include 7-Eleven convenience store, Showcase Laundromat, Bank of America ATM, and Swan Nail salon, which can be convenient stops before or after your visit.