Advance Auto Parts

4.0
246 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 550 Hartford Ave in Providence offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
550 Hartford Ave, Providence, RI
02909, United States

Hours

Reviews

4.0
246 reviews
5 stars
140
4 stars
46
3 stars
22
2 stars
8
1 star
30

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees are praised for their helpfulness, others are criticized for being inattentive or rude.

Product Availability

Customers frequently reported issues with product availability, including online orders not being ready and parts being out of stock.

Staff Knowledge

Certain employees, particularly managers, received commendations for their knowledge and ability to assist customers effectively.

Store Environment

The store is described as clean and organized, but some customers noted it can be busy and chaotic, affecting service speed.
  • EF
    Edmund Fournier
    Dec 11, 2025
    5.0
    Les was incredibly kind, knowledgeable & helpful. The epitome of excellent customer service. He made sure our new battery was the correct one for our car and even installed it for us out in the cold. Won’t hesitate to go back for anything car related we need in the future.
  • CS
    Cordell Silva
    Nov 10, 2025
    1.0
    Every time I come into this specific location, I find that the workers are too busy chatting rather than helping customers who are actively waiting at the counter for assistance. Most recently, I waited at the counter for service while two employees were chatting. During this time, another customer in the back of the store was called to the front and served before I was. Clearly, this gentleman was not in line yet. It felt like he was serviced before I was because he was Spanish, and I am not. My business is now solely with AutoZone. They might blow my car up, but at least they'll help me fix it.
  • YR
    Yiselda Rodriguez
    Oct 22, 2025
    2.0
    Hay vendedores que son amables otros venden lo que uno no fue a buscar
  • OM
    Orlando Morales
    Sep 6, 2025
    5.0
    Buena atenciòn al cliente
  • QS
    Quincy Smith
    Aug 18, 2025
    5.0
    I like to go there,nice staff and they always help me.

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*