Jiffy Lube

4.5
297 reviews

About

Oil Change Service StationAuto MaintenanceCar Inspection StationBrake ShopTire ShopCar Battery StoreJiffy Lube
Jiffy Lube offers fast, quality oil changes performed by trained technicians in PAWTUCKET. Our 15-minute oil change service includes a FREE comprehensive preventive maintenance review, and it’s your call to stay in your car or wait in our lounge. Whether you just need a quick oil change or additional services like brakes, battery, windshield wiper replacement, or transmission and coolant flush, our technicians will get you in and out in a Jiffy, and with no appointment necessary. Fleets welcome.

Location

Jiffy Lube
121 Newport Ave, Pawtucket, RI
02861, United States

Hours

Reviews

4.5
297 reviews
5 stars
223
4 stars
37
3 stars
5
2 stars
12
1 star
20

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of experiences, with many praising the friendly and professional staff, while others noted issues with service accuracy and upselling.

Speed of Service

The business is frequently commended for quick service, with many customers appreciating the efficiency of their oil changes.

Pricing Concerns

Several reviews mentioned that prices were higher than expected, with some customers feeling misled about costs and services.

Customer Experience

Overall, many customers highlighted positive interactions with staff, though there were notable complaints about rudeness and service inconsistencies.
  • DR
    Darin Reels
    2 days ago
    5.0
    I enjoy going to jiffy lube the employees there are always polite respectful and honestly about your vehicle when it comes to be a problem they definitely have my 5 star rating.
  • TC
    TWEST CARS
    Jan 3, 2026
    5.0
    I had a very good experience with a Jiffy Lube and Pawtucket Rhode Island. They were very knowledgeable, friendly and respectful. I just want to think that young brothers that serviced my Mercedes-Benz moving forward you guys will be the only one that will touch my car.
  • SC
    Sabrina Clark
    Dec 24, 2025
    5.0
    Very nice n friendly oil.chang3
  • IB
    Irapoan Barp
    Nov 25, 2025
    1.0
    What a horrible place to do business with! First time ever that I went to do an oil change with Jiffy Lube and encounter extremely rude technicians. Got there first, but they didn’t keep count of the queue and basically said they were taking the other person that came after me first and then one of the technicians was gonna go to lunch and was going to take one hour and a half for me to get serviced. Never again!
  • CC
    Chase
    Sep 23, 2025
    5.0
    Went for the first time today for an oil change and had a great experience. The technician that serviced my vehicle was extremely helpful. I am not mechanically inclined, the tech was able to identify and reccomend other services that would keep my car happy. He was thorough with his work, transparent with pricing, and was not at all pushy with the additional services. But because of how awesome the experience was I took him up on everything he suggested

Frequently Asked Questions About Jiffy Lube

How much does an oil change cost at Jiffy Lube?

You can receive a personalized oil change quote from your local Jiffy Lube service center by visiting MyJiffyLube at https://jiffylube.com/get-an-estimate/get-started. This is the best way to get a quote because the cost of an oil change will vary based on your vehicle’s manufacturer recommendations for oil type and your vehicle’s engine oil capacity. Each Jiffy Lube service center is also independently owned and operated, and retail prices for products and services are determined at the local store level. You can also call your local store if you have additional questions.

How long does an oil change take at Jiffy Lube?

An oil change at Jiffy Lube could take 15 minutes or less, that's from the time we start your service, and the hood of your vehicle goes up, to when we've completed the service, and the hood goes down! Jiffy Lube pioneered the quick lube industry, and we are geared to handle oil changes for all types of vehicles. We also know that finding the time to get your car serviced is tough, so if you decide to complete a few of your other vehicle needs while visiting us, like a new cabin or engine air filter, tire rotation, or new windshield wipers, this could add additional time to your service. Finally, wait times can vary depending on the time of your visit and location of your service