Enterprise Rent-A-Car

4.1
355 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Pawtucket, RI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Pawtucket location today.

Location

Enterprise Rent-A-Car
458 Broadway, Pawtucket, RI
02860, United States

Hours

Reviews

4.1
355 reviews
5 stars
233
4 stars
40
3 stars
25
2 stars
12
1 star
45

What are people saying?

AI-generated from recent customer reviews

Customer Service

Overall, customers praised the staff for being friendly, professional, and accommodating, with many highlighting specific employees for their exceptional service.

Vehicle Condition

Several reviews noted issues with the cleanliness and maintenance of the vehicles, including cars being dirty or having unpleasant odors.

Communication Issues

Customers expressed frustration with poor communication regarding reservations, additional charges, and vehicle availability, leading to negative experiences.

Rental Process

While many found the rental process efficient, some reported long wait times and complications during pickup, particularly when dealing with insurance-related rentals.

Pricing Concerns

There were complaints about unexpected charges and the overall pricing being perceived as high, with some customers feeling misled about costs.
  • CL
    carlos linhares
    Dec 23, 2025
    5.0
    Really good customer service ,car in good condition
  • AS
    Anibal Santiago
    Dec 15, 2025
    1.0
    I rented a car for the weekend to return on Sunday 12 am the guy called me Becuz the car I needed was not available so I don’t know what he did he changed my time to return vehicle and due to their mistake they charge me an extra day I called them and still They keep saying it’s extra day when my day to return the vehicle was the exact day I returned it and still yet they charged me for an extra day worst place ever they took my money and still did not refund my deposit their error they need to fix it and give me the money they owe me that they took for no reason
  • ML
    Myrna Lunn
    Dec 11, 2025
    5.0
    Had another great experience with Enterprise. Staff helpful. No waiting. Vehicle spotless, smelled good too. Very reasonable rates. A+
  • SS
    Serey
    Dec 5, 2025
    2.0
    Reserved rental through the app, tried calling in after for about an hr, no answer. Will give an updated score depending on if there are hassles when I arrive.
  • HJ
    Halina Jedrzejczyk
    Dec 1, 2025
    5.0
    Nice people nice place

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Pawtucket offer?

Enterprise Rent-A-Car in Pawtucket offers a wide range of vehicles including cars, vans, and luxury cars for rent, along with flexible rental options and airport pick up services.

Where is Enterprise Rent-A-Car located in Pawtucket?

The Enterprise Rent-A-Car location in Pawtucket is at 458 Broadway, Pawtucket, RI 02860, USA.