AutoZone Auto Parts

4.1
447 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone Armistice Blvd in Pawtucket, RI is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Pawtucket, RI or call us at (401) 723-0300.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
305 Armistice Blvd, Pawtucket, RI
02861, United States

Hours

Reviews

4.1
447 reviews
5 stars
253
4 stars
87
3 stars
37
2 stars
20
1 star
50

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback is mixed, with some praising helpful staff like Jose and Aizek, while others report rude and unprofessional behavior from employees and management.

Product Availability

Customers appreciate that the store often has the parts they need in stock, but some express frustration over the lack of specific items and poor service when searching for parts.

Store Experience

While many customers report positive experiences with friendly and knowledgeable staff, others mention long wait times and inadequate assistance during busy periods.

Management Issues

Several reviews highlight problems with management, including unprofessional behavior and a lack of support for staff, leading to poor customer experiences.

Overall Satisfaction

Overall, experiences vary widely, with some customers expressing loyalty due to good service, while others vow never to return due to negative interactions.
  • AD
    Alireza Dolatabadi
    Nov 16, 2025
    1.0
    Cashiers playing music out loud on their phones lmao no professionalism
  • AL
    Abraham Lugo
    Nov 15, 2025
    5.0
    Great customer service
  • BG
    Bob G
    Nov 14, 2025
    5.0
    Went to return an online order. Things went smoothly, and staff was helpful and attentive πŸ‘πŸ‘πŸ‘πŸš—πŸš—πŸš—πŸš—πŸ‘πŸ‘πŸ‘
  • GC
    Gene Castellamare
    Oct 19, 2025
    1.0
    Spent 100 dollars on Mobil 1 oil and filter. Got home, drained the oil on my truck only to find out they sold me used oil. Called manager who refused to help even though I live 5 minutes away. Had to call corporate. Corporate forced them to make it right and deliver me new oil since my truck couldn’t move . Absolutely pathetic and lazy customer service at store level. A total joke.
  • DJ
    Drew Johnson
    Oct 9, 2025
    5.0
    Jose and Aizek made my night and helped me out of a massive jam. My wife’s car battery needed to be replaced unexpectedly at 7 pm. I called Autozone expecting to be told there was nothing that could be done before tomorrow, but they were able to replace the battery and get our car running immediately. I don’t know what I woild have done without these guys. 100% recommend this place without hesitation, they’ve earned my business going forward.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular store hours for AutoZone Auto Parts on weekdays?

AutoZone Auto Parts in Pawtucket, RI is open from 7:30 AM to 9:00 PM Monday through Friday.

Is AutoZone Auto Parts open on weekends?

Yes, the store is open from 7:30 AM to 9:00 PM on Saturdays and Sundays.