Enterprise Rent-A-Car

3.9
192 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in North Providence, RI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Providence location today.

Location

Enterprise Rent-A-Car
1935 Mineral Spring Ave, North Providence, RI
02904, United States

Hours

Reviews

3.9
192 reviews
5 stars
118
4 stars
24
3 stars
7
2 stars
7
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly from management.

Vehicle Condition

Several customers expressed dissatisfaction with the cleanliness and condition of the vehicles, citing issues such as unpleasant odors and unclean interiors.

Reservation Issues

Numerous reviews highlighted problems with reservations, including not having the reserved vehicle available and poor communication regarding pickup locations.

Staff Professionalism

While some staff members received commendations for their professionalism and attentiveness, others were criticized for being dismissive and unhelpful.

Overall Experience

The overall experience varied significantly among customers, with some expressing satisfaction and loyalty, while others reported severe frustrations and vowed not to return.
  • SS
    Sarah Soule
    Oct 14, 2025
    2.0
    The staff member who greeted me was excellent. Great communicator and kind. The car, however, had the worst smoke smell in it ever. I was driving to a professional event for work, and I was saturated in the smell. I drove most of my way with the windows down even in the cold, because the smell was causing a headache. I had to wash all my things once I got home.
  • VS
    Veronica Sanchez
    Sep 24, 2025
    5.0
    Great customer service, very friendly and helpful. I would recommend anyone to rent a car at Enterprise. The price was right. Thank you 😊
  • CL
    Chris Lombardi
    Aug 31, 2025
    5.0
    Tomorrow runs a fantastic operation. His staff was courteous and very helpful. Use them!!!!
  • CF
    Catherine Franco
    Aug 26, 2025
    1.0
    Very disappointed experience
  • CE
    Cameron Esposito
    Aug 23, 2025
    1.0
    Staff were very disrespectful. Couldn’t tell me what car was coming back. Acted like they had no control. They was like whenever it comes back it comes back. They were not worried about selling the car first to rent. They were just like it requires a major credit card requirement like OK I know that. National car rental is so much better stop so much more friendly. They have such a better selection.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in North Providence?

Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and more to fit your rental needs.

What are the operating hours for Enterprise Rent-A-Car in North Providence?

The location is open from 8:00 AM to 6:00 PM Monday through Friday, 9:00 AM to 2:00 PM on Saturdays, and closed on Sundays.