Need a rental car in North Providence, RI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our North Providence location today.
Feedback on customer service is mixed; while some customers praised the staff for being friendly and helpful, others reported rude and unprofessional behavior, particularly from management.
Vehicle Condition
Several customers expressed dissatisfaction with the cleanliness and condition of the vehicles, citing issues such as unpleasant odors and unclean interiors.
Reservation Issues
Numerous reviews highlighted problems with reservations, including not having the reserved vehicle available and poor communication regarding pickup locations.
Staff Professionalism
While some staff members received commendations for their professionalism and attentiveness, others were criticized for being dismissive and unhelpful.
Overall Experience
The overall experience varied significantly among customers, with some expressing satisfaction and loyalty, while others reported severe frustrations and vowed not to return.
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Sarah Soule
Oct 14, 2025
2.0
The staff member who greeted me was excellent. Great communicator and kind. The car, however, had the worst smoke smell in it ever. I was driving to a professional event for work, and I was saturated in the smell. I drove most of my way with the windows down even in the cold, because the smell was causing a headache. I had to wash all my things once I got home.
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Veronica Sanchez
Sep 24, 2025
5.0
Great customer service, very friendly and helpful. I would recommend anyone to rent a car at Enterprise. The price was right. Thank you 😊
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Chris Lombardi
Aug 31, 2025
5.0
Tomorrow runs a fantastic operation. His staff was courteous and very helpful. Use them!!!!
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Catherine Franco
Aug 26, 2025
1.0
Very disappointed experience
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Cameron Esposito
Aug 23, 2025
1.0
Staff were very disrespectful. Couldn’t tell me what car was coming back. Acted like they had no control. They was like whenever it comes back it comes back. They were not worried about selling the car first to rent. They were just like it requires a major credit card requirement like OK I know that. National car rental is so much better stop so much more friendly. They have such a better selection.