Sullivan Tire & Auto Service

4.3
290 reviews
Newport, RI Sullivan Tire and Auto Service

About

Tire Shop

Details

  • Requires appointmentNot available
  • Curbside pickupAvailable
  • [Free/Paid] wi-fiNot available
  • RestroomAvailable

Location

Sullivan Tire & Auto Service
154 Connell Highway, Newport, RI
02840, United States

Hours

Reviews

4.3
290 reviews
5 stars
217
4 stars
25
3 stars
4
2 stars
8
1 star
36

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.

Service Quality

While some customers reported excellent service and quick repairs, others experienced issues with misdiagnoses and poor repair quality.

Communication

Several reviews noted good communication regarding service timelines and pricing, although some customers expressed frustration with delays and unmet promises.

Trustworthiness

There were mixed feelings about the trustworthiness of the service, with some customers feeling misled about necessary repairs and pricing.
  • ZS
    Zachary Scheetz
    Dec 27, 2025
    5.0
    Amazing Newport team. Knowledgeable, care about taking care of your car, and friendly.
  • TC
    tay crossing
    Nov 28, 2025
    1.0
    Every time I go they tell me there’s something wrong with my car and they won’t pass my inspection, I get a second opinion, and they’re always wrong. Bunch of liars and should be reported to the BBB which I will be doing.
  • AL
    Anthony Leach
    Nov 24, 2025
    5.0
    Excellent service and friendly staff.
  • JV
    Jennifer Vincent
    Nov 18, 2025
    1.0
    Waited 20 minutes after they were supposed to open to drop my keys and talk to the mechanic. They never show so I left or I would’ve been late for work.
  • AB
    Adele Bertholet
    Nov 15, 2025
    5.0
    My engine cover came off , actually hanging on by one screw and scraping along the road close by Sullivans’.I pulled in a few minutes before closing . Rick the mechanic ,took it off in minutes, it was not salvageable. I was concerned leaving the underside engine exposed . I went back next day to tip Rick. He had found a replacement in the shop . Perfect fit for my Honda. Got it on and he dbl checked my breaks, too. No charge ! He and Casey , ( inside at desk) are perfect gentlemen. I said I would spread the word about their great service!! Good to know a great service shop in Newport !

Frequently Asked Questions About Sullivan Tire & Auto Service

What are the operating hours of Sullivan Tire & Auto Service?

Sullivan Tire & Auto Service operates from 7:30 AM to 6:00 PM Monday through Friday, 7:30 AM to 5:00 PM on Saturday, and is closed on Sundays.

Does Sullivan Tire & Auto Service require appointments for services?

No, Sullivan Tire & Auto Service does not require appointments, but you can book a service online if preferred.