Many customers praised the friendly and helpful staff, highlighting their professionalism and willingness to assist.
Service Quality
While some customers reported excellent service and quick repairs, others experienced issues with misdiagnoses and poor repair quality.
Communication
Several reviews noted good communication regarding service timelines and pricing, although some customers expressed frustration with delays and unmet promises.
Trustworthiness
There were mixed feelings about the trustworthiness of the service, with some customers feeling misled about necessary repairs and pricing.
ZS
Zachary Scheetz
Dec 27, 2025
5.0
Amazing Newport team. Knowledgeable, care about taking care of your car, and friendly.
TC
tay crossing
Nov 28, 2025
1.0
Every time I go they tell me there’s something wrong with my car and they won’t pass my inspection, I get a second opinion, and they’re always wrong. Bunch of liars and should be reported to the BBB which I will be doing.
AL
Anthony Leach
Nov 24, 2025
5.0
Excellent service and friendly staff.
JV
Jennifer Vincent
Nov 18, 2025
1.0
Waited 20 minutes after they were supposed to open to drop my keys and talk to the mechanic. They never show so I left or I would’ve been late for work.
AB
Adele Bertholet
Nov 15, 2025
5.0
My engine cover came off , actually hanging on by one screw and scraping along the road close by Sullivans’.I pulled in a few minutes before closing . Rick the mechanic ,took it off in minutes, it was not salvageable. I was concerned leaving the underside engine exposed . I went back next day to tip Rick. He had found a replacement in the shop . Perfect fit for my Honda. Got it on and he dbl checked my breaks, too. No charge ! He and Casey , ( inside at desk) are perfect gentlemen. I said I would spread the word about their great service!! Good to know a great service shop in Newport !
Frequently Asked Questions About Sullivan Tire & Auto Service
What are the operating hours of Sullivan Tire & Auto Service?
Sullivan Tire & Auto Service operates from 7:30 AM to 6:00 PM Monday through Friday, 7:30 AM to 5:00 PM on Saturday, and is closed on Sundays.
Does Sullivan Tire & Auto Service require appointments for services?
No, Sullivan Tire & Auto Service does not require appointments, but you can book a service online if preferred.
What types of auto services does Sullivan Tire & Auto Service offer?
They offer tire services, auto repairs, oil changes, and wheel alignment services.
Does Sullivan Tire & Auto Service provide any special amenities for customers?
Yes, they offer free Wi-Fi, have restrooms, in-store shopping, in-store and curbside pickup, and have mechanics available on-site.
What is the contact phone number for Sullivan Tire & Auto Service?
You can reach Sullivan Tire & Auto Service at +1 401-847-1234.
Where is Sullivan Tire & Auto Service located?
It is located at 154 Connell Highway, Newport, RI 02840, USA.
Are there any nearby restaurants where I can dine before or after visiting Sullivan Tire & Auto Service?
Yes, nearby options include Mama Leone's (Italian), Antonio's Pizza (pizza and bar), Bamboo House (Chinese/Asian), Curryland (Indian), Bishop's 4th Street Diner, Cilantro Mexican Grill, and Extreme Pita (fast food).
What other automotive-related businesses are near Sullivan Tire & Auto Service?
Nearby automotive businesses include Carl's Collision Center (auto body and repair), Car Connections Inc, Barry Automotive Group (car dealer), and Sullivan Tire itself is close by as well.
Are there fuel stations close to Sullivan Tire & Auto Service?
Yes, there is a Shell gas station nearby where you can refuel your vehicle.
Where can I find mobile phone stores near Sullivan Tire & Auto Service?
Close to Sullivan Tire & Auto Service, you can visit the AT&T Store or the Verizon Authorized Retailer – GoWireless for mobile phone services and products.