Monro Auto Service and Tire Centers

4.1
284 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
833 West Main Road, Middletown, RI
02842, United States

Hours

Reviews

4.1
284 reviews
5 stars
209
4 stars
10
3 stars
8
2 stars
8
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; some customers praised the friendly and helpful staff, while others reported rude and unprofessional behavior.

Service Quality

Several customers experienced issues with service quality, including improper repairs and upselling of unnecessary services.

Timeliness

Many reviews highlighted quick service, especially for inspections and tire repairs, but some customers reported long wait times despite having appointments.

Honesty and Transparency

Some customers appreciated the honesty regarding necessary repairs, while others felt they were misled or upsold on services.

Manager Performance

Kevin, the manager, received positive mentions for his friendliness and helpfulness, but there were also complaints about his treatment of staff.
  • MP
    Marcelo P
    3 days ago
    1.0
    Cannot get a simple tire job done and have no recourse when another place can do the job other than saying to pick up the tire myself. Not well equipped to do their work.
  • AM
    Alyssa McGreevy
    4 days ago
    5.0
    Monro in Middletown is the best! Kevin the manager is so nice and inviting. I had a lug nut issue related to install of tires from another place, Monro took me, same day I called, fixed the issue quickly and the price was reasonable. The tech I had was super nice and explained everything to me! I’ll be back.
  • MC
    Michael Chisholm
    6 days ago
    5.0
    Always helpful, great service
  • JH
    Josh Hubbell
    Nov 3, 2025
    5.0
    Great service at the Middletown, RI shop. There was a minor mistake found while checking out that Kevin immediately fixed. Very happy with the service and prices.
  • PD
    Paul d'Oliveira
    Oct 29, 2025
    1.0
    VERY DISHONEST PEOPLE. I took my car in before for an inspection and they said I needed a new tire and brake pads. I took it to the dealer and he did the tire and brakes would pass inspection. The real PROBLEM is they notified the RIDMV of the tire and brakes so the dealer now can’t let it pass inspection now. So now I have to pay $675 per axle to fix brakes that don’t need inspection.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

What tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.