Monro Auto Service and Tire Centers

4.1
294 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
833 West Main Road, Middletown, RI
02842, United States

Hours

Reviews

4.1
294 reviews
5 stars
216
4 stars
10
3 stars
8
2 stars
9
1 star
51

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the friendly and helpful staff, others reported rude and unprofessional behavior from management.

Honesty and Trustworthiness

Several reviews highlighted concerns about dishonesty in service recommendations, with customers feeling they were upsold unnecessary repairs.

Efficiency

Many customers appreciated the quick service and efficient handling of inspections and repairs, although some experienced significant delays.

Management

Kevin, the manager, received positive mentions for his customer service, but there were complaints about his treatment of staff and customers.

Quality of Work

There are mixed reviews regarding the quality of work, with some customers satisfied while others reported issues with repairs and service.
  • KH
    K Henry
    Dec 24, 2025
    1.0
    Unfair inspection. They added balljoints when none were needed according to another inspection station (Jonny Ghetty- honest dealer). Completely ignored my questions. My opinion is dishonestand looking for extra money in repaires.
  • TT
    Timothy Toomey
    Dec 22, 2025
    5.0
    Technician was great.
  • JJ
    Jose
    Dec 18, 2025
    5.0
    My second or third time here. Never had a problem. Kevin did my inspection. Great team I recommend.
  • KP
    Kayli Pfenninger
    Dec 15, 2025
    2.0
    The manager in the Middletown office was less than pleasant. He was rude and confrontational when we told him we were charged for something that we had specifically said we didn’t want. Then made us come back in for the refund and crumpled up and threw out our copy of the receipt. The technicians who we worked with were very kind and got the receipt out of the garbage for us but the manager is a different story.
  • MP
    Mae P
    Nov 30, 2025
    5.0
    Went for state inspection. Easy and friendly scheduling by phone. Got in the next day and was greeted by a friendly and funny guy. The work was on time and painless.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What types of automotive services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.

What tire brands are available at Monro Auto Service and Tire Centers?

They specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.