Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.
Feedback on customer service is mixed; some customers praised the friendly and helpful staff, while others reported rude and unprofessional behavior.
Service Quality
Several customers experienced issues with service quality, including improper repairs and upselling of unnecessary services.
Timeliness
Many reviews highlighted quick service, especially for inspections and tire repairs, but some customers reported long wait times despite having appointments.
Honesty and Transparency
Some customers appreciated the honesty regarding necessary repairs, while others felt they were misled or upsold on services.
Manager Performance
Kevin, the manager, received positive mentions for his friendliness and helpfulness, but there were also complaints about his treatment of staff.
MP
Marcelo P
3 days ago
1.0
Cannot get a simple tire job done and have no recourse when another place can do the job other than saying to pick up the tire myself. Not well equipped to do their work.
AM
Alyssa McGreevy
4 days ago
5.0
Monro in Middletown is the best! Kevin the manager is so nice and inviting. I had a lug nut issue related to install of tires from another place, Monro took me, same day I called, fixed the issue quickly and the price was reasonable. The tech I had was super nice and explained everything to me! I’ll be back.
MC
Michael Chisholm
6 days ago
5.0
Always helpful, great service
JH
Josh Hubbell
Nov 3, 2025
5.0
Great service at the Middletown, RI shop. There was a minor mistake found while checking out that Kevin immediately fixed. Very happy with the service and prices.
PD
Paul d'Oliveira
Oct 29, 2025
1.0
VERY DISHONEST PEOPLE. I took my car in before for an inspection and they said I needed a new tire and brake pads. I took it to the dealer and he did the tire and brakes would pass inspection. The real PROBLEM is they notified the RIDMV of the tire and brakes so the dealer now can’t let it pass inspection now. So now I have to pay $675 per axle to fix brakes that don’t need inspection.
Frequently Asked Questions About Monro Auto Service and Tire Centers
What types of automotive services does Monro Auto Service and Tire Centers offer?
Monro Auto Service and Tire Centers provides comprehensive automotive care including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing services, and check engine services.
What tire brands are available at Monro Auto Service and Tire Centers?
They specialize in tire changes and offer top-quality brands such as Goodyear, Cooper, Nexen, Kumho, and Ironman.
What are the operating hours for Monro Auto Service and Tire Centers?
They are open Monday to Friday from 7:30 AM to 7:00 PM, and Saturday from 7:30 AM to 6:00 PM. They are closed on Sundays.
Where is Monro Auto Service and Tire Centers located?
They are located at 833 West Main Road, Middletown, Rhode Island, 02842, US.
Can I find food options near Monro Auto Service and Tire Centers?
Yes, nearby places include "It's Just Wings," "Sunrise Restaurant," "Chili's Grill & Bar," and "China Star II" for a variety of dining options to enjoy before or after your visit.
Are there fitness or martial arts centers near Monro Auto Service and Tire Centers?
Yes, Villari's Martial Arts Center and Anchor Fitness Performance Training are nearby if you're interested in fitness or martial arts activities.
Is there a convenient gas station near Monro Auto Service and Tire Centers?
Yes, nearby gas stations include Johnny's Getty, Johnny's Full Service, Speedway, and Mobil, providing convenient options for fueling your vehicle.
How can I contact Monro Auto Service and Tire Centers by phone?
You can reach them by phone at +1 401-846-8550.
Does Monro Auto Service and Tire Centers provide roadside assistance and towing services?
Yes, they offer roadside assistance and towing services as part of their comprehensive automotive care.
Are there financial services or tax assistance centers near Monro Auto Service and Tire Centers?
Yes, H&R Block and People's Credit Union are nearby for tax preparation and financial services.