Purchased a Hyundai from Hyundai of Newport sold as a Hyundai CPO from out of state. When I brought it back for my state safety inspection it failed. It would have also failed RI safety inspection, the horn does not work. Contacted Hyundai of Newport, crickets.
Could not even get all the warranty pages from them. A page here and there. Ridiculous.
There should be a way to give no stars to dealer from whom you buy a car that fails a state safety inspection.
This was my 4th vehicle bought at Hyundai of Newport and would not go anywhere else.always pleasure to do business there. Greg was my salesman made the whole process easy. I always have worked with him wouldn’t have gone anywhere else!
Once again we have had wonderful service at Hyundai of Newport. We are on our third Hyundai vehicle and each time we bring a car in for service we are impressed by the friendly, respectful and responsive staff. RJ listened to our concerns and was thorough in making sure each detail was addressed. We recommend this business without reservation!
AR
Allysa Del Rosario
Feb 6, 2026
I cannot say enough good things about this Hyundai service department. I brought my vehicle in after experiencing several concerning issues, and from start to finish, the team was professional, thorough, and transparent.
They took the time to properly diagnose the vehicle, clearly explained every issue they found, and documented everything in writing. What really stood out to me was their honesty — they identified additional concerns beyond what I initially reported and made sure everything was addressed correctly and safely. The majority of the repairs were covered under warranty, and I never felt pressured or misled at any point in the process.
As a first-time car owner, this experience could have been overwhelming, but the service team made it stress-free. Communication was excellent, the work was completed efficiently, and I left feeling confident that my vehicle was safe and properly repaired.
I’m extremely grateful for their professionalism and attention to detail, and I would absolutely trust and recommend this service department to anyone looking for reliable, high-quality care for their vehicle.
ER
Elangovan raja
Feb 6, 2026
Hands down the best car-buying experience I’ve ever had. Everything was extremely straightforward, especially the pricing — no games, no pressure. I saw the listing on CarGurus, went in, and we had a deal wrapped up in under an hour.
Huge shoutout to Benjamin (Ben). he was absolutely fantastic. Ben walked us through the entire process seamlessly, expedited the paperwork(given we were out of state), and made everything smooth and stress-free. What really stood out was his follow-up both before and after the sale, which is a thoughtful touch.
Ben is professional, honest, and genuinely cares about the customer experience. If you’re looking for a hassle-free car purchase, ask for Ben — you won’t be disappointed.