Valvoline Instant Oil Change

4.1
453 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Johnston.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
159 Putnam Pike, Johnston, RI
02919, United States

Hours

Reviews

4.1
453 reviews
5 stars
296
4 stars
62
3 stars
14
2 stars
16
1 star
65

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on staff friendliness and helpfulness is mixed; while some customers praised the staff for being friendly and efficient, others reported poor service and unprofessional behavior.

Service Quality

Several customers experienced issues with oil changes, including improper installation of parts and upselling of unnecessary services, leading to dissatisfaction.

Efficiency

Many reviews highlighted quick service times, with several customers noting they were in and out in under 30 minutes.

Trustworthiness

There are significant concerns about the honesty of the service provided, with multiple customers feeling misled or that they were being upsold on unnecessary repairs.
  • SS
    Stephen Silva
    2 days ago
    4.0
    Very good service. Mechanics are friendly
  • MB
    Mark Bedrosian
    4 days ago
    1.0
    $130 for an oil change is insane. Never again.
  • DW
    Dior Michelle Williams
    Jan 2, 2026
    5.0
    The only place I go to for my oil changes. The staff is friendly, professional and efficient.
  • JB
    Jenn Brees
    Dec 5, 2025
    5.0
    The guys are always helpful, efficient, and friendly. I am a fan.
  • JT
    Jacey Turmel
    Nov 19, 2025
    1.0
    On October 26th I got an oil change at this location, the man inspecting the air vent said it was not too dirty so he put it back in my vehicle and I left. Not long after I left, I noticed my check engine light came on. I called Valvoline back and the Manager Johan (may be spelled wrong), asked me to come in the next day, on October 30th. There the only manager available was Steve, who found the issue was from my air vent. They removed some acorn caps and told me my air vent was dirty and messed with the sensor. When I left my check engine light was off. But on November 6th my car broke down, I brought it to the Nissan dealership and they discovered my air vent was installed backwards, leading to debris blowing into my air system, ruining sensors and etc. Repairs totaling $873. Not to mention the time I had to miss work for due to lack of transportation. Valvoline has been aware of this since my car broke down on November 6th. Today on November 26th I have yet to receive payment or any updates from them after many calls and documentation from the dealership. DO NOT trust them with your vehicle. People cannot afford losing so much money and necessary transportation! Update: Called back today after 3 weeks and they said they “checked the cameras and they didn’t do it”. Insinuating I lied. I have lost 1,188 total for missed work and repairs, and for some reason I’m being told that I made it all up!

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change offer in Johnston?

Valvoline Instant Oil Change provides quick, 15-minute stay-in-your-car oil changes and a wide array of preventive vehicle maintenance services for all vehicle types in Johnston.

What are the operating hours for Valvoline Instant Oil Change in Johnston?

The service station is open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.