Enterprise Rent-A-Car

4.3
154 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Johnston, RI? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Johnston location today.

Location

Enterprise Rent-A-Car
1674 Hartford Ave, Johnston, RI
02919, United States

Hours

Reviews

4.3
154 reviews
5 stars
118
4 stars
10
3 stars
3
2 stars
6
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Lexi and Jacob for their exceptional service.

Vehicle Condition

Most reviews noted that the vehicles were clean and well-maintained, although there were some complaints about specific issues with certain cars.

Reservation Issues

Several customers experienced problems with reservations, including vehicles not being available despite prior bookings, leading to frustration.

Overall Experience

The majority of reviews reflected a positive overall experience, with many customers expressing their intention to return for future rentals.
  • RT
    Rondaj Thompson
    Dec 30, 2025
    5.0
    Fast and friendly
  • WF
    W F
    Nov 6, 2025
    5.0
    I had my car in for collision repair, and the pickup process went flawlessly. The first rental car I received, however, was less than perfect. I called right away to say I was uncomfortable with the “service required” light on the dash and was told it probably just needed an oil change. I’m sure that was the case, but since I had an extended trip coming up, they were happy to exchange the vehicle a few days later. As a single woman heading out on a road trip, I felt much more comfortable in the new car—and honestly hated to return it when my own car was ready! The drop-off was coordinated smoothly with the auto body shop, too. Everything was handled professionally from start to finish. Love Enterprise!
  • CP
    charles pelikan
    Nov 1, 2025
    5.0
    They were courteous and accommodating to my needs. Very grateful that they could pick me up at my repair shop and return me to it when the car was ready. Also want to thank Kenzi for her help making this an easy and satisfying experience.
  • CH
    Chuck Horbert
    Oct 28, 2025
    5.0
    After an accident disabled my vehicle, my insurance company arranged for a vehicle for me with the Johnston, RI Enterprise location. Lexi, the manager, called me almost immediately with bad news...the car would not be available until that afternoon. And then it turned out that when it was finally available I did not have time to pick up. But Lexi was a rock star, keeping me informed, and had the car ready to go first thing the next morning. The car was clean and in good shape. The paperwork was laser fast. Then, a week later when I returned it, using a key drop, I realized I left my work parking pass the next day. I called Monday morning, and Kenzie in that office spent 15 fruitless minutes unable to find it. I asked her to try again, and she called an hour later we with the good news it was found! I was able to pick it up that afternoon. Overall, this was a great experience during a stressful week.
  • HM
    Hayleigh Morgan
    Oct 14, 2025
    5.0
    This was the first time I’ve ever needed a rental, I was in an accident and Lexi made things so easy for me. She is so kind, helpful and caring. I would recommend this location to anyone. And Lexi is definitely an essential person there!

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles can I rent at Enterprise Rent-A-Car in Johnston, RI?

Enterprise Rent-A-Car in Johnston offers a wide range of vehicles including cars, vans, and luxury cars, with flexible rental options to suit your needs.

What are the operating hours for Enterprise Rent-A-Car in Johnston?

Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 9:00 AM to 12:00 PM, and closed on Sundays.