Valvoline Instant Oil Change

4.0
473 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cranston.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
520 Reservoir Ave., Cranston, RI
02910, United States

Hours

Reviews

4.0
473 reviews
5 stars
292
4 stars
68
3 stars
21
2 stars
12
1 star
80

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported inconsistent service quality, with some experiencing excellent, friendly, and knowledgeable staff, while others faced significant issues such as improper oil changes and poor communication.

Wait Times

Many reviews highlighted long wait times, with some customers waiting over an hour for service, which was frustrating compared to their experiences at other locations.

Customer Experience

While some customers praised the staff for being friendly and helpful, others expressed dissatisfaction with the service, citing rude behavior and lack of professionalism.

Technical Issues

Several customers reported technical problems with their vehicles after service, including oil leaks and improper installations, leading to concerns about the quality of work performed.
  • JM
    Jason Melino
    5 days ago
    1.0
    Just before the door was opened so I could leave I had to ask the tech to check the air pressure in my tires. When I went to leave, my tire pressure light was on, I told the same tech this, he said it will turn off in a few miles. A quarter of a mile down the road I stopped at at a gas station. The tech had done the driver side tires but not the passenger, one of the passenger side ones was down 8 pounds.
  • CC
    catherine
    Dec 22, 2025
    1.0
    Awful experience. I felt like the worker was literally lecturing me to the point where he called me IRRESPONSIBLE. How unprofessional, SHAME on him. Everyone else was lovely but this guy, I wish I got his name, because I would be calling corporate. Very very rude and unprofessional. Will not be returning ever. I suggest you do the same.
  • GS
    Gabby Sechio
    Dec 16, 2025
    5.0
    Staff were kind and went above expectation
  • CL
    Carissa Lauyer
    Nov 30, 2025
    1.0
    Not a good system they have going! We were waiting in line first and one of the mechanics let 2 cars go infront of us. I always use Valvoline to get my oil change. The mechanics normally direct the next person in line to the next available garage that will open. Very disappointed with the service and customer service. Date I went for service was 11/30/25
  • NM
    Nic Mower
    Nov 27, 2025
    4.0
    It took quite a bit longer than 15 minutes (closer to 30), but it seemed like I got unlucky and was stuck behind a truck that presented a few extra problems to the technicians. When I was up they were super quick, professional and helpful. Jovan was friendly, knowledgable, and super helpful. Also, fix the receipt printer! I think the line would move faster if they didn't need to have every customer recite their email address.

Frequently Asked Questions About Valvoline Instant Oil Change

What type of services does Valvoline Instant Oil Change in Cranston offer?

Valvoline Instant Oil Change in Cranston offers preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.

What are the operating hours for Valvoline Instant Oil Change in Cranston?

They are open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM, with closures on Thanksgiving and Christmas.