Business Details
About
Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Cranston.
Details
- Requires appointmentNot available
- Credit cardAvailable
- DebitAvailable
- Mobile paymentsAvailable
Location
Hours
Reviews
4.0
463 reviews
5 stars
287
4 stars
67
3 stars
21
2 stars
12
1 star
76
What are people saying?
AI-generated from recent customer reviews
Service Quality
Mixed reviews on service quality; while some praised the knowledgeable and friendly staff, others reported serious issues such as improper oil changes and lack of accountability for mistakes.
Speed of Service
Customers frequently complained about long wait times, with some experiencing delays of over two hours for simple oil changes.
Customer Experience
Positive interactions highlighted friendly and professional staff, but negative experiences included feeling rushed, ignored, or taken advantage of.
Technical Competence
Concerns were raised about the staff's technical knowledge, particularly regarding European cars and proper oil change procedures.
Accountability
Several customers expressed dissatisfaction with the company's handling of complaints and issues arising from service errors.
- DBDerek Belliard1 day ago5.0Steven is the best rep we have come across, he has great communication and customer service skills don’t lose him!!! We will follow him to any store he goes
- GBGlory Baez3 days ago2.0Took my 2018 Honda to have my transmission flushed and wasted a half hour before the workers told me they couldn’t service my car. Mind you, I called at 8am to ensure they can do the service and was told yes. Thanks for making me waste a half hour, my babysitter and I will one day find this comical.
- GHGer HerreraNov 14, 20255.0Muy formales, muy buen servicio. Excelente ambiente
- EGEsss GNov 7, 20255.0The service tech who attended me went above and beyond was very knowledgeable kind and generally wanted what was best for me. He gave knowledgeable recommendations and helpful tips and maintaining my vehicles longevity. Overall 10/10
- WCWantha ChanakanNov 6, 20255.0They are closer with here before I left the town for 1400 miles happy😊 Thank you
Frequently Asked Questions About Valvoline Instant Oil Change
What type of services does Valvoline Instant Oil Change in Cranston offer?
Valvoline Instant Oil Change in Cranston offers preventive vehicle maintenance including 15-minute stay-in-your-car oil changes and a wide range of other maintenance solutions for all types of vehicles.
What are the operating hours for Valvoline Instant Oil Change in Cranston?
They are open Monday through Friday from 7:00 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM, with closures on Thanksgiving and Christmas.
Do I need an appointment to get an oil change at Valvoline Instant Oil Change in Cranston?
No appointment is required to receive oil change services at this location.
What payment methods are accepted at Valvoline Instant Oil Change in Cranston?
They accept debit cards, credit cards, and mobile NFC payments.
Where is Valvoline Instant Oil Change located in Cranston?
The business is located at 520 Reservoir Ave., Cranston, RI 02910, USA.
How can I contact Valvoline Instant Oil Change in Cranston?
You can reach them by phone at +1 401-781-2392 or their alternate number +1 800-327-8242.
Are there car rental services near Valvoline Instant Oil Change in Cranston?
Yes, Hertz car rental agency is nearby, which is convenient if you need a rental vehicle while your car is being serviced.
What nearby places can I visit for beauty and spa services around Valvoline Instant Oil Change in Cranston?
You can visit several nearby beauty and spa centers including Beautiful Crowns, Foxy Nails & Spa, LNH Beauty, Silka Nail Salon LLC, Sisters Beauty Bar, and Salon de Nery.
If I want to shop for clothing near Valvoline Instant Oil Change in Cranston, where should I go?
Nearby clothing stores include Michel Collection, which specializes in women's clothing, and Men's Wearhouse and Tux, which offers men's clothing and tuxedo rentals.
Are there automotive-related services near Valvoline Instant Oil Change in Cranston?
Yes, nearby automotive-related services include Midas (automotive repair and tire dealer), La Salle Automotive & Tire Services, FinalTouch Hand CarWash, and J N Phillips Glass.