Customer Service
Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Bobby, Melanie, and Vinny.
Vehicle Condition
Several reviews noted that the cars were clean and in good condition, although some customers reported receiving vehicles that were not properly cleaned.
Reservation Issues
A number of customers experienced problems with reservations, including cancellations and unavailability of reserved vehicles, leading to frustration.
Mixed Experiences
While many reviews were positive, there were also significant complaints regarding poor service, particularly from management, and issues with billing and charges.