Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Sherbrooke, QC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Sherbrooke location today.
Location
Hours
Reviews
3.7
225 reviews
5 stars
132
4 stars
23
3 stars
7
2 stars
6
1 star
57
What are people saying?
AI-generated from recent customer reviews
Customer Service
Numerous reviews highlighted poor customer service, including unresponsive phone lines and rude staff.
Reservation Issues
Many customers experienced last-minute cancellations and unavailability of reserved vehicles, leading to significant inconvenience.
Positive Staff Interactions
Some customers praised individual staff members for their friendliness and professionalism, indicating that service quality can vary.
Vehicle Condition
While some vehicles were reported as clean and well-maintained, others were noted to have issues, such as inadequate winter tires.
- HIHamoud IbrahimJan 4, 20265.0C’est une excellent service Merci
- FKFofo KokoDec 29, 20255.0Personnel très accueillant
- 222MDec 27, 20255.0Excellent service ! Merci à toute l'équipe. 5/5
- VBValérie BernatchezDec 23, 20251.0Je mettrais bien zéro mais ils ne donnent pas l’option 🤣 pire expérience client ever! Ils me disent d’appeler la veille pour ceduler le transport! Mais j’ai appelé plus de 10 fois de 11:00 à 18:00 jamais personnes n’a répondu pas une fois! Ils m’ont mise en attente pendant 10 min et raccrochent à chaque fois. Je contacte le service client de la compagnie qui me disent qu’ils ne peuvent rien faire! Je dis je veux faire une plainte ils me disent votre mécontentement a été noté 🤣 c’est se foutre de la gueule des gens. Je comprends qu’ils puissent être occupés à cette période mais de là à ne pas pouvoir répondre au téléphone 1 fois de toute la journée? 😤
- ECEmilie ChatelaisDec 20, 20251.0Pratiquent le surbooking. Deux fois notre réservation a été annulée le jour même (quelques heures avant), alors que celle ci avait été confirmée plusieurs jours voire semaines auparavant et le checkin avait été effectué (empreinte bancaire). La première fois, on était déjà sur place et en forçant avec l’agent il nous a bien confié une voiture (parce qu’il y en avait bien sur place, même s’ils affirmaient qu’elles n’étaient pas dispo = surbooking, comme la résa avait était faite il y a longtemps). La deuxième fois, aucune solution si ce n’est le déplacement de la réservation a été proposé, ce qui n’est pas une solution acceptable. L’annulation a engendré de nombreux frais supplémentaires. Ces agences ne sont pas fiables, essayez de louer ailleurs (Location Hébert à Sherby, Montréal si vraiment aucune solution).
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in Sherbrooke offer?
They offer a wide range of vehicles including rental cars, vans, auto rentals, and luxury car rentals to suit various needs.
Where is Enterprise Rent-A-Car located in Sherbrooke?
Enterprise Rent-A-Car is located at 4388 Boul Bourque, Sherbrooke, QC, J1N 1S3, Canada.
What are the operating hours of Enterprise Rent-A-Car in Sherbrooke?
They are open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.
What payment options are accepted at Enterprise Rent-A-Car in Sherbrooke?
They accept American Express, cash, check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car in Sherbrooke provide airport pick-up services?
Yes, airport pick-up is one of the services they offer.
How can I contact Enterprise Rent-A-Car in Sherbrooke?
You can reach them at their local phone number +1 819-823-5333 or main phone number +1 819-823-9713.
Which nearby car rental agencies can customers find close to Enterprise Rent-A-Car Sherbrooke?
Nearby car rental agencies include Enterprise Location de Camions and Alamo, providing additional vehicle rental options in the area.
Are there any nearby dining options customers can visit before or after renting a car?
Yes, nearby restaurants include Coq Royal - Sherbrooke, Steforno La Fabrique - Sherbrooke, Boule Vard Bouffe, L’Œufrier (Rock Forest), Küto, and Starbucks Sherbrooke for various dining experiences.
What automotive-related services are available near Enterprise Rent-A-Car in Sherbrooke?
Nearby automotive-related services include Subaru Sherbrooke (car dealer and repair), Garage Chagnon Andre & Ringuette Robert (automotive repair), Beaucage Carrossier (auto body shop), Sherbrooke Autohaus (car dealer), and VitrXpert (auto glass service).
How can the nearby Lignes Électriques FJS be helpful for customers?
Lignes Électriques FJS is a local electrician and public utility company that could assist with electrical needs customers might have during their visit.