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Enterprise Rent-A-Car

3.7
(341 reviews)

Business Details

2124 Boulevard Du Cure-Labelle, Saint-Jerome, QC
J7Y 1S8, Canada
(450) 438-6614

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Saint-Jerome QC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Saint-Jerome location today.

Location

Enterprise Rent-A-Car
2124 Boulevard Du Cure-Labelle, Saint-Jerome, QC
J7Y 1S8, Canada

Hours

Reviews

3.7
341 reviews
5 stars
193
4 stars
35
3 stars
10
2 stars
10
1 star
93

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising the staff's friendliness and efficiency, while others highlighted long wait times and disorganization.

Vehicle Condition

Several reviews mentioned issues with vehicle maintenance, including cleanliness and mechanical problems, leading to safety concerns.

Reservation Issues

Many customers experienced problems with vehicle availability, including not receiving the reserved vehicle and being offered alternatives without proper compensation.

Customer Support

Feedback indicated a lack of responsiveness and professionalism in customer support, with some customers feeling ignored or misled regarding charges and vehicle conditions.
  • RB
    Roosevelt C. Brutus
    Feb 24, 2026
    5.0
    Une experience parfaite, d'un super accueille avec de véhicule en pleine forme! BON BAGAYYYYY
  • CB
    Claudette Bélair Bélisle
    Feb 12, 2026
    1.0
    Les employés sont aimables polis mais l’attente est interminable pour location 3 1/2 heures pour le retour 1 1/2 heures .voiture sans la clé au cas et avec des essuies glaces d’été en pleine tempête loin d’être facile. Très déçue n’y retournerai jamais. Si je pouvais mettre zéro étoile je le ferais.
  • FC
    Félix Chartrand
    Feb 11, 2026
    2.0
    Service long et difficile, les jeunes au comptoir semblaient avoir beaucoup de difficultés avec le système. 45 minutes d'attente pour récupérer un véhicule réserver par mes assurances est un peu long. Le véhicule avait des petits défauts mécaniques, signe d'un mauvais entretien de leur part.
  • DH
    Denis Huberdeau
    Feb 2, 2026
    1.0
    Voiture de courtoise pendant que ma voiture est en réparation. On me donne un Dodge RAM, la réparation de ma voiture va prendre plus de temps que prévu alors j'appelle le vendredi PM pour changer de voiture car je n'ai pas besoin d'un gros pickup. On me dit de me présenter lundi matin avant 11 h et on va faire l'échange sans problème. Mais voilà, le lundi lorsque je me présente, ils n'ont aucune voiture pour faire l'échange. Déplacement totalement inutile, perte de temps, 1h30 de route pour rien. Pas d'excuse, on ne fait pas d'échange le lundi, la personne qui vous a parlé a fait une erreur. C'est très facile de blâmer quelqu'un ! Mais on ne fera rien pour moi. Bref, service à la clientèle = un gros zéro. On va me rappeler lorsqu'ils auront des véhicules....un jour.
  • NG
    Nicole Jeanne Galon
    Feb 1, 2026
    2.0
    I rented a car from them, and while heading to my destination, I discovered a serious safety issue. The rental car had zero windshield washer fluid. I found out in a very dangerous situation when another car passed me and splashed snow/slush onto the windshield. In winter conditions, this is extremely dangerous. I had to purchase and refill the windshield washer fluid myself. I informed Enterprise of the issue, but they did not seem to care. I was not impressed at all.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles does Enterprise Rent-A-Car in Saint-Jerome offer?

They offer a wide range of vehicles including cars, vans, luxury cars, and trucks, with flexible rental options to suit your needs.

Where is the Enterprise Rent-A-Car location in Saint-Jerome?

It is located at 2124 Bd Du Cure-Labelle, Saint-Jerome, QC, J7Y 1S8, Canada.

Brand Certified Facts from Enterprise Rent-A-Car

This information is certified by Enterprise Rent-A-Car and published from the brand's official system of record. Data is distributed through an enterprise-grade knowledge management platform. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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