Numerous customers reported poor customer service experiences, including rude staff, unhelpful responses, and unresolved complaints.
Reservation Problems
Many customers faced issues with reservations, such as cars not being available despite prior bookings, leading to significant frustration.
Mixed Experiences
While some customers praised the service and staff, others highlighted serious concerns about dishonesty and lack of accountability regarding charges and vehicle conditions.
Positive Staff Interactions
A number of reviews mentioned friendly and helpful staff members who provided excellent service, particularly in specific locations.
JM
Joey makin-leblanc
Feb 11, 2026
1.0
They scammed my friend. The car was broken and they asked her to pay the repair saying she would be refunded and they now refuse to pay for the repair. LIARS, SCAMMERS, BAD BUISNESS, DON’T RECOMMEND!!!
KL
Koralee Lauzon
Feb 6, 2026
1.0
I do not recommend. Employees are fraud.
I had a flat tire with one of their car, I called asking the employee what to do and he clearly stated that I could fix it myself and that they will give me a full refund. Before the drop off I got in touch with someone who stated being the manager. He refused to refund me stating that none of is employees recalled telling me such things and that I had no proof but their voicemail state that every call is recorded. He then asked me to come in the store with my own recording to sort it out. The said manager eventually tried to bribe me into keeping the car for two more days for free if I forgot about that charge, I refused so he changed the time that I was supposed to drop of the car and said that he would also keep my security deposit. I also had multiple calls with customer service afterward but not a single feed back.
SG
Shaya U. Gross
Feb 3, 2026
5.0
The Enterprise Car Rental at the Park Ave location was absolutely excellent from start to finish. The staff went above and beyond to help me out when I really needed it, and they truly went the extra mile to make sure I was happy. The whole process was smooth and stress-free, and everyone was friendly, professional, and genuinely cared about making sure I was taken care of. The vehicle was clean, reliable, and ready on time, which made a huge difference for me. I really appreciate how helpful and accommodating they were—this was one of the best customer service experiences I’ve had. I highly recommend this Enterprise location to anyone looking for a rental car you can trust.
MS
MANPREET SINGH
Jan 28, 2026
5.0
Hey I took the car almost 3 to 5 times .Nachat charaf behaviour was very calm and the service was to much good , faithful company..
FF
FastAnakin
Jan 24, 2026
5.0
Bonjour,
Cette visite m'a réconcilié avec la compagnie. Et je dois mettre en avant le savoir vivre et l'amabilité de Frank-Arnold R. Ekoka qui a fait tout son possible pour accommoder ma location qui partait mal: le véhicule que je devais avoir était accidenté léger et il ne pouvait me le louer.
Alors un grand merci, ca fait plaisir de recevoir un service de qualité!
Bonne location!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Montreal?
Enterprise Rent-A-Car is located at 6690 Ave Du Parc, Montreal, QC, H2V 4H9, Canada.
What are the operating hours of Enterprise Rent-A-Car at the Montréal Mile-Ex location?
The location is open Monday to Thursday from 7:30 AM to 5:00 PM, Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles does Enterprise Rent-A-Car offer at the Montréal Mile-Ex location?
They offer a wide range of vehicles and flexible rental options, including cars and vans.
How can I contact Enterprise Rent-A-Car in Montréal Mile-Ex for reservations or inquiries?
You can call them at +1 514-656-8026 or visit their website at https://www.enterprise.ca/fr/location-voiture/emplacements/canada/qc/montreal-mile-ex-c71c.html
Can I book a rental car online at Enterprise Rent-A-Car Montréal Mile-Ex?
Yes, you can reserve your rental car online through their official website provided in their profile.
Is Enterprise Rent-A-Car Montréal Mile-Ex open on Sundays?
No, the location is closed on Sundays.
Are there other car rental agencies near Enterprise Rent-A-Car at Montréal Mile-Ex?
Yes, nearby car rental agencies include Alamo and DISCOUNT Car and Truck Rentals, providing additional options for customers.
What nearby supermarkets can I visit after renting a car at Enterprise Rent-A-Car Montréal Mile-Ex?
You can visit The Fooderie - Kosher Market, a nearby supermarket offering a variety of groceries and delicatessen items.
Are there any nearby travel or tour services close to Enterprise Rent-A-Car Montréal Mile-Ex?
Yes, nearby travel services include Plenitude Travel, Windigo Aventure, Parcours Canada, and Toundra Voyages to help plan your trips.
What is a useful nearby place for customers interested in community services near Enterprise Rent-A-Car Montréal Mile-Ex?
The Jeunesse au Soleil / Sun Youth Organization, a local charity and youth organization, is nearby and may be of interest to customers involved in community services.
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