Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Montreal, QC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Montreal Bus Station location today.
Location
Hours
Reviews
3.6
223 reviews
5 stars
122
4 stars
23
3 stars
9
2 stars
8
1 star
61
What are people saying?
AI-generated from recent customer reviews
Customer Service
Feedback on customer service is mixed; while some customers praised the helpfulness and professionalism of staff, others reported poor service and dismissive attitudes.
Reservation Issues
Several customers experienced problems with reservations, including cancellations and unavailability of vehicles despite prior confirmations.
Cleanliness and Vehicle Quality
Many reviews highlighted the cleanliness and quality of the rental vehicles, with customers appreciating well-maintained cars.
Efficiency
Customers noted slow service at the rental desk, with long wait times reported for both pickup and drop-off.
Staff Recognition
Specific staff members, particularly manager Ahmed Rahbaoui, received positive mentions for their exceptional service and responsiveness.
- IVIan VossNov 7, 20255.0I had a great experience renting from Enterprise! The staff was very friendly and helpful. The car was clean, beautiful, and full of gas when I picked it up — everything was perfect. My trip went smoothly, and I really enjoyed driving it. I returned the car at night and dropped off the keys in the morning. The staff later contacted me to confirm that everything was good since the contractor was closed. Excellent service all around — highly recommend!
- SBSaâd BenguerrahOct 24, 20255.0Allan m’a offert un super service. Gentil, souriant et serviable, il a été aux petits soins. La voiture était propre et récente, une belle expérience. Je recommande.
- MBMocca Boi (Mocca boi)Oct 2, 20255.0Service courtois, rapide et efficace malgré les quelques manquements à la réglementation, grâce à la souplesse du détaillant, j’ai pu obtenir ma location comme demandé, ce qui m’a été d’une grande utilité en raison de mes besoins personnels urgents du moment. Merci pour votre aide précieuse et votre compréhension.
- PPPhilip Mario PompiliSep 26, 20252.0I had one of the worst customer service experiences I’ve ever encountered at this Enterprise location. I reserved a car through head office, and even called this branch a week in advance to confirm my reservation. When I arrived on the day of pickup, not only did they not have the car I reserved—they had no cars available at all. I was told my reservation had been entered incorrectly into their system. When I asked how they would make it right, the staff shrugged and suggested I start calling other Enterprise branches myself. Their only solution for getting to another location was, “You can take an Uber.” They made no effort to help, didn’t call other branches, and didn’t even try to involve head office to resolve the issue. The attitude at the desk was dismissive, and the responsibility was simply pushed back onto me—the customer—after their own error. This experience exposed how dysfunctional their system is. Head office has no visibility into local inventory, and reservations apparently don’t mean anything unless you call to double-confirm. I will never trust Enterprise Rent-A-Car again after this experience. Truly unacceptable service.
- GLGenevieve LegaultSep 15, 20255.0super service, efficace et les gens sont super gentils!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Montreal?
Enterprise Rent-A-Car is located at 1717 Rue Berri, Montreal, QC, H2L 4E9.
What are the business hours of Enterprise Rent-A-Car in Montreal?
The business hours are Monday to Friday from 8:00 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent at Enterprise Rent-A-Car in Montreal?
You can rent cars, vans, luxury cars, and other vehicles with flexible rental options.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, they offer airport pick-up services to assist customers with their travel needs.
How can I contact Enterprise Rent-A-Car in Montreal?
You can call them at +1 438-238-1230 for inquiries and reservations.
Which nearby transit station can help me find Enterprise Rent-A-Car?
The Montreal Bus Terminal and Gare d'autocars de Montréal are nearby bus stations that can help you locate Enterprise Rent-A-Car.
Are there any nearby places where I can grab a coffee or meal before or after renting a car?
Yes, Presse Café is a nearby coffee shop and restaurant where you can enjoy a meal or coffee before or after your visit.
What other car rental agencies are near Enterprise Rent-A-Car in Montreal?
Alamo is another car rental agency located nearby for additional rental options.
What languages are spoken at Enterprise Rent-A-Car in Montreal?
The staff at Enterprise Rent-A-Car in Montreal primarily speak English.