Numerous reviews highlighted poor customer service, including rudeness from staff and lack of professionalism, particularly from management.
Reservation Issues
Many customers experienced problems with reservations, including cancellations without notice and receiving different vehicles than booked.
Mixed Experiences
While some customers praised the friendly and helpful staff, others reported negative experiences, indicating inconsistency in service quality.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and condition, with some customers receiving well-maintained cars while others reported untidy vehicles.
HA
haitham alrashdi
Jan 5, 2026
1.0
Worst place ever to get a car from I have had a reservation for a car for over two weeks, and I still have not received it. Every time I call, they either do not answer the phone or put me on hold for hours. When I visited the branch in person, they treated me as if they were giving me the car for free – with no courtesy or professional customer service whatsoever. They lack basic manners and respect for customers.
DA
Dana Aeschliman
Jan 3, 2026
5.0
These people rock! So happy to have them in my 'hood (CDN-NDG).
BL
Benjamin Loeub
Dec 30, 2025
5.0
Very satisfied with the Rental extremely happy the staff with above and beyond my expectations thank you so much for making this a memorable trip
PA
Phil Akaj
Nov 27, 2025
1.0
Not honest
AH
Ahmed Hashem
Nov 7, 2025
1.0
Rude manager asking me to do his work for him aka prepare the car for the next customer…
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles can I rent at Enterprise Rent-A-Car in Montreal?
Enterprise offers a wide range of vehicles including rental cars, vans, luxury cars, and trucks to suit various needs such as errands, weekend getaways, or if your car is in the shop.
What are the operating hours for Enterprise Rent-A-Car on Boulevard Décarie?
They are open Monday through Friday from 8:00 AM to 6:00 PM, Saturdays from 8:00 AM to 12:00 PM, and are closed on Sundays.
Where is the Enterprise Rent-A-Car location at Boulevard Décarie?
The location is at 6100 Boulevard Décarie, Montreal, QC, postal code H3X 2J8, Canada.
Which payment methods are accepted at Enterprise Rent-A-Car in Montreal?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, they offer airport pick-up services to make your rental experience more convenient.
What is the preferred language spoken at Enterprise Rent-A-Car on Boulevard Décarie?
English is the primary language spoken at this location.
Can I find car maintenance services near Enterprise Rent-A-Car on Boulevard Décarie?
Yes, Gravel Decarie Chevrolet Buick GMC nearby offers automotive repair and dealership services, which might be helpful if your vehicle needs servicing.
Are there other car rental agencies near Enterprise Rent-A-Car Boulevard Décarie?
Yes, options like Avis Car Rental, Budget, and Hertz Rent A Car are nearby, providing various alternatives for vehicle rental.
What local services can I access near Enterprise Rent-A-Car for personal care?
Nearby you can visit Studio Coumba M for hair and beauty salon services and María Mercedes Skincare for beauty and spa treatments.
How can nearby public services help customers visiting Enterprise Rent-A-Car?
Nearby places like Arrondissement Cote-des-Neiges provide law enforcement services and local support, adding to the safety and community resources for visitors.