Many customers praised the staff for being polite, professional, and accommodating, highlighting individual employees for their exceptional service.
Vehicle Quality
Customers frequently noted that the vehicles were clean, well-maintained, and met their expectations.
Reservation Issues
Several reviews mentioned problems with vehicle availability, including last-minute cancellations and lack of communication regarding reservations.
Pricing Transparency
Some customers expressed dissatisfaction with unexpected charges and a lack of clarity regarding fees associated with their rentals.
Location Challenges
Feedback indicated issues with the parking situation at the location, including limited space and confusing signage.
XC
Xavier Charest
Feb 7, 2026
1.0
L’entreprise est censé ouvrir à 9h les samedis, n’appelez pas à 9h01 puisqu’aucuns représentants ne sera en mesure de vous répondre.
MM
Musham
Jan 17, 2026
5.0
Sharing my wonderful experience with your Rockstar employee Mr. Alain Faustin at this location.
We encountered an issue with our vehicle that we initially got from Enterprise Toronto during the holidays, but Alain stepped in and turned everything around for us.
He was incredibly polite, understanding, and professional. Not only did he resolve our problem quickly, but he also provided us with a BMW upgrade that truly made our Christmas and New Year’s special!!
Alain’s kindness and amazing attitude were the highlight of our trip. It is clear that he cares deeply about his customers, and he went above and beyond to help us. He is a fantastic representative of Enterprise, and we are very grateful for his help.
I wish Alain great success this year. He truly deserves to be recognized for his hard work and exceptional service.
Best regards,
JC
Josianne Cadoret
Jan 16, 2026
5.0
J'ai fait affaire avec eux pour une auto de courtoisie référé par mes assurances. On m'a loué une belle Nissan Sentra 2024, l'auto était très propre à mon arrivée, les explications des employés sont rapide, très clairs et répondent bien à vos questions en ce qui concerne votre location. Pour ma part j'ai us le véhicule 10 jours et j'ai adoré mon expérience, ils offre un large choix de véhicule en fonction de vos besoins.
Pour ce qui est du prix de location à la journée pour ma part c'était environ 43$ la journée ce qui est très bon pour ceux qui ont besoin d'un véhicule rapidement.
Un dépôt de 300$ est requis lors du début de la location et il m'ont remboursé en moins de 2h malgré que les délais sont entre 24 à 48h.
Je n'hésiterais pas à leur refaire confiance si besoin.
CM
Céline Morency
Jan 9, 2026
5.0
Excellent service, le personnel est vraiment courtois et les voitures de très haute qualité. Je recommande vivement. Pour moi c'est un 💯
LB
Laura Batteau
Dec 2, 2025
1.0
C'est avec beaucoup de déception, que j'écris cet avis, après avoir fait une réservation en ligne on arrive à la sucursal de Quebec ...pas de véhicule ...Après 10 min d'attente...et pas de plan B à nous proposer avec une autre compagnie. J'appel le SAV un véhicule nous est proposé à Lévis. J'y vais en uber... Et là...pas de véhicule...toujours aucun plan pour nous.
Donc on appel en urgence d'autres compagnies qui font eux..des recherches pour nous, entre centres et arrivent à nous sauver pour qu'on puisse avoir notre vol à Montréal. Après une après midi de stress avec sûrement un ulcère à l'estomac suite a ces péripéties.
Merci à Hertz et Budget qui nous ont aider avec en plus un prix bien moins cher.
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in Lévis, QC offer?
Enterprise Rent-A-Car in Lévis offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options, as well as airport pick-up services.
What are the operating hours for Enterprise Rent-A-Car in Lévis?
They are open Monday to Friday from 7:30 AM to 5:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Where is Enterprise Rent-A-Car located in Lévis?
The location is at 164 Rte Du President Kennedy, Lévis, QC, G6V 6E1, Canada.
Which payment methods are accepted at Enterprise Rent-A-Car in Lévis?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
How can I contact Enterprise Rent-A-Car in Lévis?
You can call them at +1 418-838-3997 or visit their Facebook page at https://www.facebook.com/921686971190012.
Is Enterprise Rent-A-Car owned by women?
Yes, the Lévis location is owned by women.
What nearby automotive services are available near Enterprise Rent-A-Car in Lévis?
Nearby you can find Enterprise Location de Camions for truck rentals, Lévis Toyota and Audi Lévis for car dealerships, and Point S - Pneus Ratté for automotive repairs and tire services.
Are there nearby car wash services near Enterprise Rent-A-Car in Lévis?
Yes, Lave-Auto Rive-Sud offers car washing and auto detailing services close to the Enterprise Rent-A-Car location.
What dining options are close to Enterprise Rent-A-Car in Lévis?
You can visit Fromagerie Victoria for Canadian cuisine and cheese, Chez Ashton for fast food, and La Société Kéto for fruits and snacks.
What nearby places can I visit for fitness or recreation near Enterprise Rent-A-Car?
Maxi-Forme Fitness gym and Bjj Rive Sud martial arts club are nearby spots for sports and recreational activities.
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