Business Details
About
Car Rental Agency
Skip the counter when you rent a car with National in Dorval. Choose any car in the aisle and manage your car rental right from the National app with Emerald Club. Bring balance to business travel and book your National Car Rental in Dorval today!
Location
Hours
Reviews
4.4
770 reviews
5 stars
561
4 stars
99
3 stars
36
2 stars
24
1 star
50
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting exceptional service from individuals like Rohan, Jay, and Omaid.
Vehicle Quality
Feedback varied on vehicle quality; while some received clean and well-maintained cars, others reported issues with cleanliness and maintenance.
Rental Process
The rental process was generally described as quick and efficient, especially for Emerald Club members, though some experienced confusion with vehicle selection.
Hidden Fees
Several reviews mentioned concerns about hidden costs and unexpected charges, leading to dissatisfaction among some customers.
Location Convenience
The Montreal airport location was noted for its convenience and ease of access, with minimal wait times reported by many customers.
- GHGord HuntNov 15, 20255.0Pleasant personnel and very clean vehicles. Don't appreciate the new Dorval airport set-up and the requirement to walk to the International terminal and then take a transit bus.
- SSSupport SupportNov 14, 20252.0The rental cars for Emerald Club Executive are not large enough and of good quallity...
- CTChris TricaricoNov 9, 20251.0I have spent over $30,000 at National in the last 2 years and I can not believe how unprofessional and disgusting their service has been in the past 72 hours. I may have left an item in my vehicle, my wallet. I reached out as soon as I landed at home when I realized my wallet was missing, less than 4 hours after dropping off my car. The last time I saw it, it was in the rental car. I reached out to National immediately at around 12:30 pm on 11/6/2025. I received an email from Montreal P4 National about an hour later saying they would let their lost and found Manager know and they would contact me very soon. Perfect, I was looking forward to hearing back very soon. It has been 72 hours and I have not heard anything back. I've responded to their email 5 times and called over a dozen times, but still, no word. All I'm asking for is a phone call or response to the email, but instead you have ghosted me. I cant believe I have not been contacted. My wallet has very important personal information including credit cards, my ID, health insurance card, cash, and more. Please have someone reach out with an update so I can either cancel those credit cards or figure out the next step. I rent with you every week, this is my 40th rental this year, and I cant believe how disappointing this has been. I will post a one star review at every single National Rental Car until I receive a phone call or email letting me know that my rental car was searched and if you have my wallet or not. All I'm asking for is resolution.
- FMFrank MarascoNov 6, 20255.0Just experienced another top notch rental experience with National Car Rental at YUL. The folks at National never disappoint with their outstanding customer service skills and professionalism
- EEEricNov 5, 20255.0Just rented a car for 5 days. Drop off and pick up was painless. Will use again. They could have mentioned I needed to take a shuttle at mtl airport. But otherwise easy enough to find and get on the road.
Frequently Asked Questions About National Car Rental
What types of cars can I rent from National Car Rental in Dorval?
You can rent economy, luxury, and standard rental cars at National Car Rental in Dorval.
How do I skip the counter when renting a car at National Car Rental Dorval?
You can skip the counter by choosing any car in the aisle and managing your rental directly through the National app with Emerald Club.
What are the operating hours for National Car Rental Dorval?
National Car Rental Dorval is open daily from 7:00 AM to 1:00 AM the next day.
What payment options are accepted at National Car Rental Dorval?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Is National Car Rental Dorval family or women owned?
Yes, National Car Rental Dorval is women-owned.
Where is National Car Rental located in Dorval?
It is located at 590 Boul. Albert De Niverville, Dorval, QC, H4Y 1J3, Canada.
Are there nearby parking options if I visit National Car Rental at Dorval?
Yes, nearby parking options include CellParc, HotelParc, EconoParc P5, and Stationnement EconoParc P5.
Which nearby airport terminals can help travelers access National Car Rental Dorval?
National Car Rental Dorval is near Aéroport De Montreal Pierre-Elliott Trudeau, Montréal-Trudeau Airport, and the Transborder Area at the airport.
Are there any nearby restaurants or cafes to visit before or after your car rental?
Yes, nearby places include Burger King, Starbucks, Starbucks Canada, Hurley's at YUL, Houston Avenue Bar & Grill, and Ryu Bistro Japonais.
Is there any special rental promotion available at National Car Rental Dorval?
Currently, there is a $20 off weekly rentals promotion available at National Car Rental Dorval.