Need a rental car in Dollard-Des-Ormeaux, QC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Dollard-Des-Ormeaux Boulevard Des Sources location today.
Multiple customers reported problems with vehicle availability, including canceled reservations and receiving different vehicle types than booked.
Customer Service
Feedback on customer service was mixed; while some praised the staff for being friendly and helpful, others experienced rudeness and unprofessional behavior.
Vehicle Condition
Several reviews mentioned issues with vehicle cleanliness and maintenance, including dirty cars and inadequate preparation before rental.
Positive Experiences
Despite the negative feedback, many customers expressed satisfaction with their overall rental experience, highlighting helpful staff and efficient service.
JJ
Jeff
5 days ago
5.0
Great experience, good services, car in perfect condition, reserved on line to get the best choice
DD
Darrel Doman
Jan 3, 2026
1.0
After booking through Travelocity I arrived to the location and was informed that they did not have any vehicles for me. The staff attempted to blame this on me, citing a lack of a phone number. This is ridiculous of course as they can easily contact Travelocity. They were not helpful and even refused to call another Enterprise location for us. I have rented from Enterprise many, many times and this was bar far the worst experience.
KB
Kevin Brown
Dec 29, 2025
5.0
Very happy with my experience renting a vehicle from Enterprise on Sources in DDO!
Friendly and professional staff , and a very clean and sound vehicle ! 👍👍👍
CD
Carol Doman
Dec 27, 2025
1.0
We booked a 7 seat SUV. Arrived and they had cancelled our reservation because they didn't have an SUV available and said they 'couldn't' contact us to let us know. Had no vehicle for us at all. Horrendous. Do not rent from here!!!
DT
David Turpin
Dec 2, 2025
2.0
I specifically reserved a full-size vehicle because I needed the additional space for my trip. However, when I arrived to pick up the car, I was informed that no full-size models were available. This was frustrating and inconvenient, especially since the reservation system allowed me to book a vehicle that the location could not provide. If a full-size vehicle cannot be guaranteed, the reservation process should reflect that clearly or offer an alternative solution ahead of time, rather than at the counter.
Additionally, the car I received ran out of windshield washer fluid within five days. In my own vehicle, washer fluid typically lasts months, so I was surprised it ran out so quickly. It would have been helpful if the car had more fluid available before the rental, especially considering how essential it is for safe driving conditions.
Lastly, the windshield seemed to lack any hydrophobic treatment—something like Aquapel or Rain-X—which made visibility poor in rain or snow. I found the driving experience unsafe at times because water wouldn’t clear properly from the glass.
Overall, these issues significantly affected my rental experience. I hope this feedback helps improve vehicle preparation, safety checks, and reservation accuracy at this location. I’ve always appreciated Enterprise’s service, and I trust that attention to these details will help maintain the level of reliability customers expect.