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Brand Certified

Enterprise Rent-A-Car

4.1
(200 reviews)

Business Details

880 Bd Barrette, Chicoutimi, QC
G7J 3C5, Canada
(418) 698-8755

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Chicoutimi, QC? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Chicoutimi location today.

Location

Enterprise Rent-A-Car
880 Bd Barrette, Chicoutimi, QC
G7J 3C5, Canada

Hours

Reviews

4.1
200 reviews
5 stars
125
4 stars
32
3 stars
13
2 stars
6
1 star
24

What are people saying?

AI-generated from recent customer reviews

Service Quality

Customers reported a mix of excellent and poor service experiences, with some praising the staff's friendliness and efficiency, while others highlighted issues with unprofessionalism and lack of support.

Vehicle Availability

Multiple reviews indicated problems with vehicle availability, including last-minute cancellations and unfulfilled reservations, leading to significant customer dissatisfaction.

Customer Support

There were numerous complaints about the customer support experience, particularly regarding difficulty in reaching representatives and resolving issues, which left many customers frustrated.

Vehicle Condition

While some customers noted that vehicles were clean and well-maintained, others reported mechanical issues and concerns about the inspection process before rental.
  • AM
    Amadou Mbaye
    Feb 25, 2026
    1.0
    J’ai eu un contrat de location initial du 22 au 31 decembre par mon assureur suite à un accident. Et j’avais pris une assurance supplémentaire. Le contrat était prolongé jusqu’au 07 janvier. Et vous avez prolongé mon assurance supplémentaire sans mon accord. Votre employée ne m’a pas dit que ça se renouvelait automatiquement en cas de prolongation. Et dans le contrat aucun point ne le stimule. Dans vos politiques cette règle s’applique que si la location dépasse 28jrs. C’est inadmissible de me faire arnaquer de la sorte. Plus jamais je vous ferai confiance et je ne le conseillerait à personne.
  • BL
    Ben1950 Bell ÎLES
    Feb 10, 2026
    4.0
    Toujours un bon service
  • MG
    Meg Girard
    Jan 31, 2026
    1.0
    Je n’ai rarement eu un mauvais service comme sa avec madame ismael ou maelle je ne sais pas .. Je déménage de Saguenay a québec.. j’ai reserver depuis 3 semaines pour me faire appeler le jour avant la réservation pour me dire que finalement l’auto n’est plus disponible et qu’on change je vérifie donc avec ismael qui me dit que c’est le même genre de dimension que tout est ok a ce niveau la .. le jour même de mon déménagement. J’apelle car mon frigidaire ne vas juste pas rentrer la madame me dit que elle peut rien faire.. ismael ( la superieur) me raccroche au nez supposant que la conversation tourne en rond donc aucune possibilité d’avoir un panel n’y meme a québec..
  • RH
    Roger Hudon
    Dec 10, 2025
    5.0
    très bon service.
  • LL
    Louis-philippe lalonde
    Oct 31, 2025
    5.0
    super service sans surprise !

Brand Certified Facts from Enterprise Rent-A-Car

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Certified March 01, 2026Yext Knowledge Graph
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