Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Charlottetown, PE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Charlottetown location today.
Location
Hours
Reviews
4.3
175 reviews
5 stars
130
4 stars
15
3 stars
8
2 stars
5
1 star
17
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting their willingness to go above and beyond to assist.
Rental Experience
Overall, customers reported smooth and efficient rental processes, with quick check-ins and check-outs.
Vehicle Quality
While some customers were satisfied with the cleanliness and condition of the vehicles, others reported issues with vehicle quality and availability.
Communication Issues
Several reviews mentioned poor communication regarding reservations and cancellations, leading to customer frustration.
Inconsistency
There were mixed experiences regarding service quality, with some customers reporting exceptional service while others faced significant issues.
- JJJhanOct 31, 20251.0My first time giving feedback to express my disappointment. First, when im scheduled to get the car from them, they called me in the morning to cancel my rental(inappropriate). Secondly, i called them for missing documents(all of my car documents at the back of the passenger seat). Im sure the documents are still in the rental car as I wasnt able to retrieve it when I returned the car but they denied having any. The same rental car is in NS now and it not on their possession anymore. Called them to reach the one handling the car now but they didnt respond to me in a week and when i tried to call them again today, they said they will try and it will take time. 1. Its disappointing why they dont search and check everything in the car after each car rental. 2. Disappointing when they call you the same day to cancel your rental as I took day off for that. 3 disappointing as they dont seem to be bothered with client’s concern as they dont update you. I will try to bring this up to the insurance company they are affiliated to and report same. Caused me a lot of inconvenience
- SSSpartanOct 16, 20251.0Enterprise Rent-A-Car was a nightmare to deal with. Their renter crashed into my car, and despite contacting the police, Enterprise ignored my nine requests for the driver’s info. Utterly unprofessional and irresponsible.
- CCChar CourtOct 8, 20255.0Great staff and SUV. I will be back!
- TQTony QuirkSep 20, 20255.0Fantastic service with friendly, courteous and professional staff. Check in and check out was fast and efficient. Car was first class.
- JWJessie WongSep 12, 20255.0Rented a car for a few days in PEI. Had no issues with the vehicle but the stand out part of our experience was the staff at this location. Angie was so beyond helpful and extremely accommodating. Made my mom and I feel at ease that we would be taken care of. Yousef processed our rental car return and he was patient and kind. He even offered to drop us off at the airport! Thank you both for your hospitality!!
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Charlottetown?
Enterprise Rent-A-Car is located at 384 University Ave, Ste A, Charlottetown, PE, C1A 4N3, Canada.
What are the opening hours for Enterprise Rent-A-Car in Charlottetown?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
Which payment methods are accepted at Enterprise Rent-A-Car?
Enterprise Rent-A-Car accepts American Express, Cash, Check, Discover, MasterCard, and Visa.
What types of vehicles can I rent at Enterprise Rent-A-Car Charlottetown?
They offer a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise Rent-A-Car in Charlottetown provides airport pick-up services for convenient rentals.
What languages are spoken at the Enterprise Rent-A-Car Charlottetown location?
English is the primary language spoken at this Enterprise Rent-A-Car location.
Is Enterprise Rent-A-Car Charlottetown woman-owned?
Yes, this Enterprise Rent-A-Car location is owned by women.
What nearby car rental agencies can I find near Enterprise Rent-A-Car on University Ave?
Nearby car rental agencies include Alamo and JBR Car Care Services & Accessories Store Inc., providing additional rental options in the area.
What restaurants are close to Enterprise Rent-A-Car for a meal before or after your rental?
Close restaurants include Jack's Pizza, Domino's Pizza, Pizza Hut, Dino's Pizza, Dairy Queen, and Pizza Donair Hub, great for casual dining near Enterprise.
Are there any convenience stores or ATMs near Enterprise Rent-A-Car Charlottetown?
Yes, you can find ChezNyota Mart convenience store, Capital Convenience Smoke Shop, Bitcoin Depot - Bitcoin ATM, and Instacoin Bitcoin ATM nearby for your convenience needs.