Enterprise Rent-A-Car

4.4
177 reviews

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Charlottetown, PE? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Charlottetown location today.

Location

Enterprise Rent-A-Car
384 University Ave, Charlottetown, PE
C1A 4N3, Canada

Hours

Reviews

4.4
177 reviews
5 stars
132
4 stars
15
3 stars
8
2 stars
5
1 star
17

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly, helpful, and accommodating staff, highlighting exceptional service experiences.

Vehicle Quality

While most customers were satisfied with the cleanliness and condition of the vehicles, some reported issues with vehicle quality and availability.

Reservation Issues

Several reviews mentioned problems with reservations, including last-minute cancellations and unavailability of requested vehicles.

Overall Experience

Overall, customers expressed a mix of satisfaction and frustration, with many positive experiences overshadowed by significant service failures.
  • AD
    Amy Duguay
    Dec 21, 2025
    5.0
    Love the girls in here, always so good to us. We rent from here often and always get great service.
  • JJ
    Jhan
    Oct 31, 2025
    1.0
    My first time giving feedback to express my disappointment. First, when im scheduled to get the car from them, they called me in the morning to cancel my rental(inappropriate). Secondly, i called them for missing documents(all of my car documents at the back of the passenger seat). Im sure the documents are still in the rental car as I wasnt able to retrieve it when I returned the car but they denied having any. The same rental car is in NS now and it not on their possession anymore. Called them to reach the one handling the car now but they didnt respond to me in a week and when i tried to call them again today, they said they will try and it will take time. 1. Its disappointing why they dont search and check everything in the car after each car rental. 2. Disappointing when they call you the same day to cancel your rental as I took day off for that. 3 disappointing as they dont seem to be bothered with client’s concern as they dont update you. I will try to bring this up to the insurance company they are affiliated to and report same. Caused me a lot of inconvenience
  • SS
    Spartan
    Oct 16, 2025
    1.0
    Enterprise Rent-A-Car was a nightmare to deal with. Their renter crashed into my car, and despite contacting the police, Enterprise ignored my nine requests for the driver’s info. Utterly unprofessional and irresponsible.
  • CC
    Char Court
    Oct 8, 2025
    5.0
    Great staff and SUV. I will be back!
  • TQ
    Tony Quirk
    Sep 20, 2025
    5.0
    Fantastic service with friendly, courteous and professional staff. Check in and check out was fast and efficient. Car was first class.

Frequently Asked Questions About Enterprise Rent-A-Car

Where is Enterprise Rent-A-Car located in Charlottetown?

Enterprise Rent-A-Car is located at 384 University Ave, Ste A, Charlottetown, PE, C1A 4N3, Canada.

What are the opening hours for Enterprise Rent-A-Car in Charlottetown?

Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 5:30 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.