Enterprise Rent-A-Car

Reviews

• RW

  Rob Wit

  1 day ago
  1.0
  Reserved a minivan on priceline. The day before I called to verify pickup. The guy told me he can't guarantee me a minivan but he has plenty of larger vehicles to choose from. I asked if it would be the same price as the minivan and he said he couldn't do that. Very unprofessional! Budget rental car won my services this time!
• BD

  Brock Dean

  6 days ago
  5.0
  Max the branch manager at this store is a true professional. He took care of me after having some issues with my previous rental in Woodlawn. 10 out of 10 recommend this branch!
• TA

  Truthful Audit

  Apr 2, 2026
  1.0
  I have rented from this Enterprise Rent-A-Car location at least 10 times due to my work as a field service engineer, and unfortunately my experience has been consistently disappointing. One time I was charged over $600 plus a $300 deposit for a rental that was booked through Priceline for less than $300. They eventually corrected it after I returned the car, but this should never happen in the first place. On another occasion, I was given a vehicle with a broken license plate tail light. I pointed it out before leaving, and the employee told me not to worry and that they would pay any ticket if I got pulled over. That response was unacceptable. The car should have been fixed and compliant with regulations before being rented out. In a separate incident, I received a call asking me to make a payment without any explanation. When I asked what the charge was for or requested a receipt, I was told I would only receive the receipt after paying. That is completely unreasonable. I will not pay for something without knowing exactly what I am being charged for. Overall, this location lacks transparency, proper vehicle maintenance, and basic professionalism. Based on my repeated experiences, I would not recommend renting from here
• GR

  Gennaro Romanelli

  Mar 26, 2026
  5.0
  I rented a car from here and it was clean with a fresh oil change. And the staff was super friendly. I would definitely come back if I ever need another rental. Thanks enterprise!
• MG

  Mayra Garcia

  Mar 5, 2026
  1.0
  I had a disappointing experience with Enterprise. I reserved an economy vehicle online for about $54 per day and planned to keep it for 3–5 days. However, when I arrived to pick up the car, I was told the vehicle I reserved was not available. I asked if they had something similar in the same price range, but instead I ended up leaving with a vehicle that cost almost twice as much. The car itself was nice, don’t get me wrong, but that wasn’t the issue. The problem is that the website showed the vehicle as available, yet when I arrived they didn’t have it. When I asked if they could honor the original price or at least offer a small discount, the employee I spoke with was rude and not helpful at all. Because of this experience, I ended up returning the vehicle the very next day and found a much better deal elsewhere. Overall, I was very disappointed with how this was handled and unfortunately I would not recommend this location.

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