Monro Auto Service and Tire Centers

4.7
725 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1191 Loucks Road, York, PA
17404, United States

Hours

Reviews

4.7
725 reviews
5 stars
638
4 stars
33
3 stars
8
2 stars
12
1 star
34

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being polite, knowledgeable, and professional, with specific mentions of individual employees like Robert and his team.

Service Quality

While several customers reported excellent service and quick turnaround times, there were notable complaints about poor workmanship and unresolved issues, particularly regarding inspections and repairs.

Appointment Issues

Multiple reviews highlighted frustrations with appointment scheduling, including delays and last-minute rescheduling, leading to dissatisfaction with the reliability of the service.

Pricing Concerns

Some customers expressed concerns about pricing, feeling that certain services were overpriced or that they were upsold unnecessary repairs.
  • HO
    Heather Oakes
    Dec 21, 2025
    5.0
    This place is exceptional! Staff is polite, respectful, & knowledgeable. I highly recommend them. I wouldn’t go anywhere else!
  • BR
    Benjamin Martinez Ramos
    Dec 18, 2025
    1.0
    "I took my Honda Accord here for an alignment after replacing the suspension. J. Rapp did the work, charged me $157.39, and told me everything was perfect. Five days later, the car started swaying dangerously on the highway during a snowstorm. I almost crashed due to their negligence. When I returned on Dec. 17th, another tech told me the car 'couldn't be aligned.' They took my money for a job they didn't do and sent me out in an unsafe vehicle. No apology, no refund, zero professionalism. They put my life at risk."
  • HB
    Harry Carnahan (Bud)
    Dec 9, 2025
    4.0
    I dealt with the store manager, Robert, who knew the problem within minutes and made appropriate calls to distributors to retrieve the alternator needed but I was disappointed with a repair that should have gone no more then 3 days lasted 6 days. All persons I dealt with at this facility were polite and knowledgeable.
  • TM
    Tyrone Mitchell
    Dec 3, 2025
    5.0
    Took my car in for its annual inspection. It was very good service. Only needed wipers. I always love this facility because of the guy that’s in charge. He’s always down to earth and we get along very well have been for years. The last time I was at this facility there was a younger guy there and it just wasn’t the same just wasn’t that Customer friendliness. I appreciate you having people such as him (The gentleman who serviced me on December 1) I appreciate that the facility was clean and the service was quick.
  • AU
    Alaina Uricheck
    Dec 1, 2025
    2.0
    I have been to the Monro off of Market Street several times and have only had great experiences. Unfortunately, I had a less than great experience with this Monro. I had an appointment for an oil change at 1pm and saw them bringing my car in at 2:15pm, after I’d been sitting in the waiting room for over an hour. I was out the door by 2:45, but was pretty frustrated since my appointment was for 1:00 and I knew that it took so long not because they encountered an issue with my vehicle, but because they didn’t get to my car for over an hour after my appointment. It left me wondering, why bother with appointments in the first place?

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers provide?

Monro Auto Service and Tire Centers offer comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with brands like Goodyear and Cooper.

What are the operating hours of Monro Auto Service and Tire Centers?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.