Monro Auto Service and Tire Centers

4.6
616 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
2045 Queen Street, York, PA
17403, United States

Hours

Reviews

4.6
616 reviews
5 stars
525
4 stars
33
3 stars
10
2 stars
8
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff, particularly manager Kevin, for their exceptional customer service and willingness to help.

Honesty

Several reviews highlighted the honesty of the service, with customers appreciating that unnecessary repairs were not recommended.

Scheduling Issues

Customers expressed frustration with the scheduling process, noting that appointments were often not recorded or honored.

Pricing Concerns

Some customers felt that prices were high or that they were charged excessively for services, leading to dissatisfaction.

Quick Service

Many reviews noted the promptness of service, with customers appreciating quick turnaround times for repairs and inspections.
  • BS
    Ben Shanabrook
    Nov 13, 2025
    3.0
    Very easy to get appointment and same day service. Picked up car at the end of the day and was told the low pressure tire warning would go out after driving a couple miles. I drove the car 10 miles and the warning light and sensor failure warning were still on. Called Monro and they asked if I could bring the car back. I brought the car back and met with a persistent mechanic that struggled with the issue but was able to solve the problem. I thought the price was very expensive after I looked up the price of the sensors on the web and saw I paid a much higher price. Chose not to go to the Ford dealer because I thought the price would be high. Not sure I saved any money on what I thought would be an easy fix.
  • JW
    John Webster
    Nov 11, 2025
    5.0
    Wesley is a real asset. Gets 6 stars out of five. He's the reason we came back. Will stick with you guys.
  • JH
    Joan Hunter
    Nov 7, 2025
    5.0
    I always go to Monro for any car Issues or upkeep! The manager is awesome, and they do excellent work!
  • JE
    John Eichelberger
    Oct 27, 2025
    1.0
    Scheduled a tire leak and patch and dropped my truck off at 7:30. After 8 hours I called to se what was going on and was told they couldn’t find the leak and to monitor the tire. After arriving at the store to get my truck, I found it parked in a location I didn’t feel was appropriate and told the front desk employee filling in for the typical manager. I stated I didn’t like that it was parked right next to the exit in a non parking spot where traffic pulls in and out. He stated he doesn’t like working in a busy parking lot. I then took my truck home and sprayed the whole tire down locating and eventually plugging the hole. Not only did they not find my leak, but also missed out on getting the tire replacements I did the following week. Poor service, communication and attitude results in none of my future business.
  • CC
    cathrine crossley
    Oct 20, 2025
    4.0
    I'm not a fan of the scheduling process. It took twice as long to schedule the appointment and I was quoted a price of $70 for a synthetic oil change after a $20 rebate which would be applied. The person at the call center was not educated on how the rebate program worked or the fact that the price she quoted was for a standard 5 quart oil change. My vehicle required 8 quarts. Fortunately, Kevin (who has been there for years) is a great communicator and explained everything to me. I've always had a great relationship with this shop and the folks who work there. I know going forward to question anything the call center says. Thanks Kevin for reaching out. It's good to know customer service is still alive and well at the Queen Street location!

Frequently Asked Questions About Monro Auto Service and Tire Centers

What services does Monro Auto Service and Tire Centers offer?

Monro Auto Service and Tire Centers provides dealer-quality auto maintenance and repair services including vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and tire changes with top brands.

What are the business hours for Monro Auto Service and Tire Centers?

The center is open Monday to Friday from 7:30 AM to 7:00 PM, Saturday from 7:30 AM to 6:00 PM, and Sunday from 9:00 AM to 5:00 PM.