Business Details
About
Car Rental AgencyVan Rental
Need a rental car in York, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Roosevelt Avenue location today.
Location
Hours
Reviews
4.2
474 reviews
5 stars
315
4 stars
67
3 stars
31
2 stars
9
1 star
52
What are people saying?
AI-generated from recent customer reviews
Customer Service
Overall, customers praised the friendly and helpful staff, with many highlighting exceptional service from specific employees.
Rental Process
The rental process was generally described as quick and easy, although some customers experienced issues with reservations and vehicle availability.
Vehicle Condition
While many customers received clean and well-maintained vehicles, there were complaints about receiving dirty cars or not getting the reserved vehicle.
Staffing Issues
Several reviews mentioned understaffing leading to long wait times and difficulties in communication, particularly during busy periods.
Mixed Experiences
While many customers had positive experiences, there were notable complaints about rude staff and poor handling of reservations.
- TTTheCSpangNov 12, 20251.0My wife had our car dropped off today to get a crack in our bumper fixed. We had a reservation setup with Enterprise (Roosevelt Ave., York, PA) for her to be picked up at 1 o' clock to go and get a rental car partially covered through our insurance. Although requested, Enterprise claimed they did not "check the pickup box" under our reservation. Instead, they left my pregnant wife waiting in the cold. As a result, we cancelled the reservation, and they aren't getting our business. Even our insurance, who is partnered with Enterprise, told us that they would pick us up when we dropped off our car; so, this sounds like it would've been an expected, standard process. As someone who works in PR, if you're a service business and can't do simple services correctly, something is wrong. Either hire people who are competent or invest in better training...
- SAShawn ArnoldNov 10, 20255.0If I could give 10 stars I would. If you are looking to rent a car with a DEBT card this is your place. Rented a car from this location on Nov. 7th 2025. Everyone was super friendly and helpful. The return in Nov. 10th 2025 went smooth.
- JZJordyn ZiesmanNov 8, 20255.0The customer service and professionalism of this location is not something to overlook. They did not have a car for me when I arrived but Sean gave me quick solutions and was extremely flexible. I did leave that day with a vehicle of my choice and Sean made sure of that!
- VHValerie HippmanNov 2, 20255.0Their cars are always so clean and you don't have to worry about them Leslie you stranded. The customer service is excellent as well
- SRScott RosenauOct 19, 20254.0Easy rental process. Friendly staff. Great car selection.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles does Enterprise Rent-A-Car in York, PA offer?
Enterprise Rent-A-Car in York offers a wide range of vehicles including cars, vans, and luxury cars to meet various rental needs.
Where is Enterprise Rent-A-Car located in York?
It is located at 1290 Roosevelt Ave, York, PA 17404.
What are the operating hours of Enterprise Rent-A-Car on weekdays?
Enterprise Rent-A-Car is open Monday through Friday from 8:00 AM to 6:00 PM.
Can I rent a car from Enterprise Rent-A-Car on weekends?
Yes, they are open on Saturdays from 9:00 AM to 12:00 PM and Sundays from 12:00 PM to 4:00 PM.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they have great weekend rates available which can be booked online.
What payment methods are accepted at Enterprise Rent-A-Car in York?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa.
Does Enterprise Rent-A-Car provide airport pickup services?
Yes, airport pick-up is among the services they offer.
What nearby places can help me with transportation options before renting a car?
Rabbittransit, a local transportation service nearby, can assist with travel to and from the rental location.
Are there convenient dining options near Enterprise Rent-A-Car in York?
Yes, there are nearby dining spots like Dairy Queen where you can enjoy ice cream or a quick meal before or after your rental visit.
Where can I find automotive repair or services near Enterprise Rent-A-Car?
Nearby automotive services include Pritz Auto Body (West), Apple BMW of York, and Chevrolet Certified Service Center of York for repairs or maintenance.