Tire ShopAuto Repair ShopBrake ShopOil Change Service StationAuto Air Conditioning ServiceCar Inspection StationMavis Discount Tire
Mavis Discount Tire is one of the nation’s largest independent tire retailers, offering top-brand tires plus auto services like brakes, alignments, oil changes, batteries, suspension, and exhaust repair. With a wide selection backed by our tire price match guarantee, Mavis Discount Tire delivers trusted service and value. Come visit us today at Mavis Discount Tire in Willow Street .
Many customers praised the quick and efficient service, often completing repairs in under 30 minutes.
Customer Service
Feedback highlighted friendly and helpful staff, with several customers mentioning specific employees who provided exceptional service.
Communication Issues
Several reviews noted problems with communication, including lack of updates on service status and scheduling conflicts.
Mixed Experiences
While many customers had positive experiences, some reported dissatisfaction with service quality and perceived dishonesty regarding repairs.
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Richard
6 days ago
5.0
My service here was nothing less than exemplary. I was out of town and with no appointment they took care of me. The manager Gavin was great, thank you for getting my family back on the road safely!!!
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Lucas Adamski
Dec 31, 2025
1.0
12.31.25. I had them conduct a state inspection. They informed me that I needed hundreds of dollars of work. I went home, researched the issue online, and didn’t see any signs on my vehicle. I took the car to another place and was told it was fine. FYI.
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James Artuso
Dec 27, 2025
5.0
Worked me in without an appointment and provided great timely service while I waited for my car. Staff was more than friendly and knowledgeable. Highly recommend this Mavis on Willow St.
JH
Joshua Haubert
Dec 21, 2025
5.0
I was originally told I needed to make an appointment for getting my tire repaired due to several already ongoing projects but was immediately told to come right in after I stated it was only a single tire that I would unmount myself for them to patch. I had called two other local garages that wouldn’t take me till Monday. They serviced my tire in 15 minutes for an unbeatable price.
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Gage Shupard
Dec 4, 2025
1.0
Since this new Mavis opened up, I’ve given them a couple tries, only since my local shop I trusted closed down. I’ve had three different vehicles in for different reasons. Not a single time was I contacted on whether or not the jobs were finished or could even be completed. My Ford Escape failed inspection for something so small that every other shop in the area said they would have passed. I took my 80s Ford Mustang in for an alignment. This Shop said they could not do the alignment due to certain specifications on the vehicle The specifications they stated were not correct and I later had another shop in the area a line the car with no issues at all. Today I took my Ford focus in for my third scheduled appointment with them. The appointment was scheduled for 8 AM right after they opened. I called at 10:30 and they said my car will be done by 11. When I showed up the tire change service I requested was not done. It took another 30 or so minutes to have my car ready. And upon leaving my steering wheel is no longer straight. I opted out of the alignment check because I was already late for work because of the negligence of the scheduling team and communications at this Mavis. I have given the old college try a couple times with the shop. For anyone inquiring about various services here. Please look eleswhere. If you do decide to book any services here, be aware of price differences or ask for an itemized list before they start the service as prices may vary, and the prices are not listed online.
Frequently Asked Questions About Mavis Discount Tire
What types of tires and brands does Mavis Discount Tire in Willow Street offer?
Mavis Discount Tire offers a wide selection of top-brand tires including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and many more to suit any budget.
What auto services are available at Mavis Discount Tire?
They provide various auto services such as brakes, alignments, oil changes, batteries, suspension and exhaust repairs, tire installation, tire repair, wheel alignment, and more.
What are the business hours for Mavis Discount Tire in Willow Street?
Their hours are Monday to Wednesday and Friday 8:00 AM to 6:00 PM, Thursday 8:00 AM to 8:30 PM, Saturday 8:00 AM to 5:00 PM, and Sunday 9:00 AM to 5:00 PM. They are closed on major holidays like New Year's Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, and Christmas Day.
Does Mavis Discount Tire offer any guarantees on their tires?
Yes, they offer a tire price match guarantee to ensure you get the best value on your tire purchase.
Can I book an appointment online for tire or auto services at Mavis Discount Tire in Willow Street?
Yes, you can make a reservation online through their website at https://www.mavis.com.
What payment methods are accepted at Mavis Discount Tire?
They accept debit card payments among other methods.
Is Mavis Discount Tire located near any public transit or common landmarks in Willow Street?
Mavis Discount Tire is near several nearby places including LANCO Federal Credit Union, CVS Pharmacy, Willow Valley Family Vacation Resort And Conference Center, and Willow Valley Playground, which can help visitors identify the location or visit nearby amenities.
Are there dining options near Mavis Discount Tire in Willow Street?
Yes, nearby dining options include Mick's All American Pub, Frisco's Chicken, House of Pizza, Domino's Pizza, Champs Chicken, and McDonald's, great for grabbing a meal before or after your visit.
What automotive-related businesses are close to Mavis Discount Tire?
Nearby automotive-related businesses include Auto Glass Discounters for windshield repair, Advance Auto Parts for auto parts and accessories, and Willow Valley Center Sunoco gas station.
Are there convenient services nearby Mavis Discount Tire that customers might use?
Yes, there are places like The Exchange Network ATM, Bitcoin ATM Teller Lancaster, UPS Access Point location for shipping, and AT&T Store for mobile needs, providing convenience in the area.