Business Details
About
Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Willow Grove area, turn to Safelite AutoGlass . Those in central Willow Grove or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2550 West Moreland Road, Safelite AutoGlass Willow Grove repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.
Details
- Requires appointmentAvailable
- Onsite servicesAvailable
- Wheelchair accessible entranceAvailable
Location
Hours
Reviews
4.5
334 reviews
5 stars
275
4 stars
12
3 stars5
2 stars
7
1 star
35
What are people saying?
AI-generated from recent customer reviews
Service Quality
Most customers praised the professionalism, efficiency, and friendliness of the technicians, highlighting their thorough work and attention to detail.
Convenience
Many reviews noted the convenience of mobile service, with technicians coming to customers' homes and completing repairs quickly.
Communication Issues
Several customers experienced problems with scheduling and communication, including incorrect glass being brought and difficulties reaching customer service.
Pricing
Customers generally found the pricing reasonable, often noting it was better than competitors, although some expressed concerns about additional charges.
Overall Satisfaction
Overall, the majority of customers expressed high satisfaction with their experiences, recommending the service to others despite some isolated issues.
- JKJoshua Krady3 days ago1.0I had a replacement scheduled and your technicians wasted my time telling me that I could get it repaired instead. This is the biggest issue I had a windshield replacement through Progressive Insurance. I was getting it replaced because the crack was inside the driver side view. But when the technician arrived he said they could repair it and it wouldn't need to be replaced. I said are you sure it'll pass inspection because I was told if it's in the driver's side view it won't pass that's why I scheduled a replacement. He assured me that it would pass and if it didn't that you guys would replace it for free. I believed him, and he scheduled a repair for me the next week. The next technician arrived and said the same exact thing as the first technician and continued with the repair. I thought everything was good until it failed inspection. I contacted you guys and you told me that you do not warranty the repair like I was told by the technician. He said if it didn't pass inspection you guys would replace it for free. When I contacted Safelite after it failed inspection they said it would not be replaced for free and I had to pay my insurance deductible. I told them I was upset and they emailed my local shops manager David O'Donnell and explained my issue and requested David to call me. I never received a phone call or email and quite frankly I'm very very upset. If I wasn't with Progressive, I'd never use Safelite again. A month of wasted time, and now an expired inspection sticker
- PTPat Taggart4 days ago5.0This is a fantastic service. Our technician, Colin, showed up on time and was friendly, knowledgeable and tidy. Best of all is that I was able to keep working from home while he replaced my windshield right in my own driveway. A+ service.
- CWchristina wildrick6 days ago5.0Safelite is extremely easy to work with. The technician was professional, friendly, polite, and very confident. The job was well done. Highly recommend.
- AKAbbie Cichowski KimJan 6, 20265.0Replacing my rear windshield with Safelite was super convenient. They came right to my house and it was replaced in a timely manner.
- MRMarc RadellDec 29, 20255.0I was surprised to get such quick service replacing my windshield during the holidays, and right in my own garage. The technician called ahead of time to confirm his arrival time and was extremely professional and courteous when he arrived. The cost was very reasonable, too, about half the price of having the windshield replaced at the dealership.
Frequently Asked Questions About Safelite AutoGlass
What services does Safelite AutoGlass in Willow Grove provide?
Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.
Where is Safelite AutoGlass located?
Safelite AutoGlass is located at 2550 West Moreland Road, Willow Grove, PA 19090, USA.
What are the business hours for Safelite AutoGlass Willow Grove?
The shop is open Monday through Saturday from 8:00 AM to 5:00 PM and is closed on Sundays.
Does Safelite AutoGlass offer mobile service in Willow Grove?
Yes, Safelite AutoGlass offers mobile service for convenient auto glass repair and replacement in the Willow Grove area.
Is there a warranty on windshield repairs at Safelite AutoGlass?
Yes, windshield repairs come with a national lifetime warranty ensuring reliability and quality service.
What payment methods are accepted at Safelite AutoGlass Willow Grove?
Payments can be made using American Express, Cash, Check, Discover, MasterCard, and Visa.
Are appointments required at Safelite AutoGlass Willow Grove?
Yes, appointments are required to receive service at this location.
Which languages are spoken at Safelite AutoGlass Willow Grove?
The staff speaks both English and Spanish to assist customers.
What nearby places can I visit when at Safelite AutoGlass Willow Grove?
Nearby you can visit Budget Car Rental for vehicle rentals, Gong Cha cafe for bubble tea, and Helzberg Diamonds for jewelry shopping.
How can visiting nearby stores like At Home or MAC Cosmetics enhance my visit to Safelite AutoGlass?
After your auto glass repair, you can shop for home goods and furniture at At Home or visit MAC Cosmetics for beauty and spa supplies nearby Safelite AutoGlass.
Are there clothing and fashion stores near Safelite AutoGlass Willow Grove?
Yes, shopping options nearby include Primark, PacSun, Urban Planet, UNIQLO Willowgrove Park Mall, H&M, Stride Rite, and Champs Sports.