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Safelite AutoGlass

4.5
(375 reviews)

Business Details

2550 West Moreland Road, Willow Grove, PA
19090, United States
(888) 843-2798
https://www.safelite.com

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the Willow Grove area, turn to Safelite AutoGlass . Those in central Willow Grove or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 2550 West Moreland Road, Safelite AutoGlass Willow Grove repairs chips and cracks fast. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Get the reliability of the Safelite Advantage™ today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
2550 West Moreland Road, Willow Grove, PA
19090, United States

Hours

Reviews

4.5
375 reviews
5 stars
310
4 stars
14
3 stars
7
2 stars
7
1 star
37

What are people saying?

AI-generated from recent customer reviews

Service Quality

Technicians are frequently described as professional, friendly, and efficient, providing high-quality work.

Scheduling Issues

Many customers experienced difficulties with scheduling and communication, particularly regarding appointment confirmations and technician availability.

Customer Experience

Overall customer service is praised, but some reviews highlight issues with communication and follow-up, leading to frustration.

Convenience

Customers appreciate the convenience of mobile service and easy online booking, often noting quick turnaround times.

Mixed Feedback on Repairs

While many customers are satisfied with the repairs, some reported dissatisfaction with the effectiveness of the service or issues with incorrect parts.
  • SR
    Shira Seals (rss0274)
    4 days ago
    5.0
    Jonathan came to the house and changed the jeep windshield, he was professional and very delightful to talk too. He made the process vey easy. I wish he would of rang the door bell and let us know he was leaving I had a tip for him. But overall he was excellent tech.
  • CM
    Carla Moliterno
    Feb 23, 2026
    5.0
    The ease of setting up the appointment through my insurance application (shoutout to Progressive!!!) My technician Jessica was friendly, professional and explained everything about the process up front! 10 out of 10 !
  • EM
    Eliza M
    Feb 23, 2026
    5.0
    This was one of the easiest service experiences I have had. I was given a service window and was updated on the ETA with communication from the technician that would service my vehicle. The technician, Colin, was professional and efficient. Great service!
  • VC
    Vincenzo cintorino
    Feb 15, 2026
    5.0
    I had a perfect install And very clean and quick job done by Dylan the technician I would recommend him and request him if you ever need your window done he did an amazing job very clean perfect install. Very pleasurable talking to and knowledgeable. He even went as far too Check up and let him know if there was any issues that he Left me his contact if there was any issues later on. Job well done thank you Dylan
  • MT
    Marissa Tulio
    Feb 14, 2026
    1.0
    Just need to say that I’m very disappointed in Safelite and how they conduct business. Had a crack in my windshield on my 21 Silverado 5500. Brought out the incorrect windshield 1st time, but didn’t realize it was incorrect until they completely removed existing cracked windshield. They had to reinstall broken windshield, while I was unaware that you remove existing windshield without checking the new glass first? The second “attempt” I was told the glass arrived to your shop broken. On the third attempt a different technician came out. This technician was more informative, and checked the new glass before attempting to remove the existing damaged windshield. However I was told it was still incorrect glass, but this technician said he reached out to office and was told they would look into getting the right glass and be in touch with me to reschedule. I waited 2 days and then got an email saying that you, Safelite cancelled my appointment. So on the 4th try, rather than try you chose to be unreliable and uncommunicative to the customer. I have 23 vehicles for business/ personal use, along with many friends that have many vehicles for business/personal use. My point being I will make sure to pass the word along on the service that you provide. Thanks again.

Frequently Asked Questions About Safelite AutoGlass

What services does Safelite AutoGlass in Willow Grove provide?

Safelite AutoGlass offers auto glass installation and repair, windshield chip and crack repair, windshield wiper replacement, same-day service, and insurance paperwork processing.

Where is Safelite AutoGlass located?

Safelite AutoGlass is located at 2550 West Moreland Road, Willow Grove, PA 19090, USA.

Brand Certified Facts from Safelite AutoGlass

Safelite AutoGlass partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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