Monro Auto Service and Tire Centers

4.3
261 reviews

About

Tire Shop
Visit Monro Auto Service and Tire Centers for dealer-quality auto maintenance and repair services. We provide comprehensive automotive care, including vehicle maintenance, inspections, installations, repairs, roadside assistance, and towing services. Our expert technicians also offer check engine services. We specialize in tire changes with top-quality brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Location

Monro Auto Service and Tire Centers
1 North York Road, Willow Grove, PA
19090, United States

Hours

Reviews

4.3
261 reviews
5 stars
197
4 stars
20
3 stars
7
2 stars
6
1 star
31

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, helpful, and accommodating, particularly highlighting individuals like Richard and Don.

Efficiency

Several reviews noted quick service and timely completion of work, with many customers expressing satisfaction with the speed of service.

Trustworthiness

Customers frequently mentioned feeling that the staff was honest and trustworthy, particularly in their recommendations for repairs and services.

Communication

Customers appreciated clear communication regarding service options, costs, and the status of their vehicles throughout the service process.

Mixed Experiences

While many had positive experiences, some customers reported issues with upselling, miscommunication about appointments, and dissatisfaction with pricing.
  • DB
    Danielle Baker
    Oct 2, 2025
    5.0
    They promised under 30 minutes. We were out at the 10 minute mark. My three year old didn’t even have enough time to ask “is this all done yet!?” I had a scheduled time to fix a flat and they honored it. There was no one in front of me, no waiting like other tire places I’ve been to. They double checked tire size and that they had them in stock before working on my car. Rich was patient and kind. He didn’t try to upsell me. As a woman, this was a huge plus. Thank you again for easing my anxiety and making sure everything went smoothly. This is absolutely our new spot!
  • FB
    Fuzz Ball
    Sep 15, 2025
    5.0
    I was in there getting tore service, I was in there for over an hour, Richard was the only one in the store at the time, it was a another guy and assistant but he couldn't move and was answering the phone. I understand he was the only one, it was a miss communication I only needed 1 tire because it had a nail it(my rear passenger my front passenger just needed air). All in all the service was excellent I didn't have any problems with my car. Will come back again.
  • KH
    Kelly Haggerty
    Aug 23, 2025
    5.0
    ⭐️⭐️⭐️⭐️⭐️ Today when I called Monro, Richard answered the phone and was extremely polite and helpful. I had a flat tire and needed my car back quickly so I could get to work. Richard went above and beyond to make sure my service request was completed in record time. When I arrived, he greeted me promptly, checked me out efficiently, and got me on my way. Thank you so much, Richard—your excellent customer service and dedication to helping a new client did not go unnoticed!
  • JW
    Joe Weiss
    Aug 18, 2025
    5.0
    Staff was very helpful. They explained the different options we had for the oil change and what would be best for the car. They indicated that the requested tire rotation would not be recommended and explained why leaving the tires in their current location would be best. They had the car ready when requested. They also confirmed the appointment when the automated system did not send a confirmation text or email that it indicated it would.
  • PH
    Pam H
    Aug 9, 2025
    5.0
    Had my car inspected today at Monroes and Chris did an amazing job. The service was very efficient and quick considering it was a Saturday and they had a lot going on, my car was finished in a little over an hour.

Frequently Asked Questions About Monro Auto Service and Tire Centers

What auto services does Monro Auto Service and Tire Centers provide?

Monro offers vehicle maintenance, inspections, installations, repairs, roadside assistance, towing, check engine services, and specializes in tire changes with brands like Goodyear, Cooper, Nexen, Kumho, and Ironman.

Where is Monro Auto Service and Tire Centers located?

It is located at 1 North York Road, Willow Grove, PA 19090, USA.