MotorWorld | MileOne Autogroup

4.0
1288 reviews

Business Details

150 MotorWorld Drive, Wilkes-Barre, PA
18702, United States
(866) 591-7116
https://www.motorworldgroup.com/

About

Car DealerUsed Car Dealer
MotorWorld | MileOne Autogroup supports all your new and used vehicle or service needs. Visit our website to shop and buy from our selection of new or pre-owned vehicles and 13 brands. Check out our latest sales and service offers. MotorWorld's For You!

Details

  • Wheelchair accessible entranceAvailable
  • Wheelchair accessible restroomAvailable
  • Wheelchair accessible seatingAvailable

Location

MotorWorld | MileOne Autogroup
150 MotorWorld Drive, Wilkes-Barre, PA
18702, United States

Hours

Reviews

4.0
1,288 reviews
5 stars
797
4 stars
170
3 stars
69
2 stars
52
1 star
200

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some customers praised the helpfulness and knowledge of staff, others reported rude behavior and poor communication.

Sales Experience

Several reviews highlighted issues with deceptive sales practices, including bait-and-switch tactics and unfulfilled promises regarding vehicle reservations.

Service Quality

Customers expressed dissatisfaction with service wait times and the quality of repairs, with some reporting unresolved issues after service visits.

Positive Experiences

Despite negative feedback, many customers shared positive experiences with specific sales associates and appreciated the variety of vehicles available.
  • JK
    Jodi Kearns
    Jan 22, 2026
    4.0
    Excellent car buying place. It's huge with multiple types of car/truck manufacturers, new and used. Able to haggle well over prices. Expensive service, like any dealership. Staff is knowledgeable and helpful. Have bought 4 cars here over many years.
  • EY
    Edwin Yates
    Jan 13, 2026
    5.0
    *EXCELLENT AND HONEST*These guys are doing incredibly honest work. Everything here costs half the amount that it does at the Hazleton Honda and I can't seem to wrap my brain around that..... Thank you guys for your honest and hard work and service to the communities!! May God bless you continuously and your businesses!! Thank you for your help!!! If I had a recommendation it would be that the GPS does not take us to this place it's very confusing. Maybe some correction there would help!!
  • AW
    Adam West
    Jan 2, 2026
    1.0
    Incompetent people. Seems like they might be overstaffed or have a high turn around. Nobody knows what's going on. And now they're trying to also use AI to pretend they're a person. I never felt so impersonal like I am a number. They're too big
  • GG
    Gary
    Dec 26, 2025
    5.0
    For once a dealership with honesty,integrity & compassion. Melissa in service was 100% great. The fact that they send you a video of whats up with your vehicle & with the mechanic talking to you & explaing it is a great assest. I bought my CR_V there & was happy. Sent my sisters CR_V there for service & no complaints
  • JN
    John N
    Dec 16, 2025
    5.0
    Just purchased my third vehicle from Motor World Lexus and as it has always been the case it was a pleasant experience. The Sales Associate Tiana and the Sales Manager Jonathan were very pleasant to deal with!

Frequently Asked Questions About MotorWorld | MileOne Autogroup

What types of vehicles can I find at MotorWorld | MileOne Autogroup?

MotorWorld offers a selection of new and pre-owned vehicles across 13 different brands.

What are the operating hours of MotorWorld | MileOne Autogroup?

The dealership is open Monday through Friday from 9:00 AM to 8:00 PM, and on Saturdays from 9:00 AM to 5:00 PM. It is closed on Sundays.

Brand Certified Facts from MotorWorld | MileOne Autogroup

MotorWorld | MileOne Autogroup partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified February 08, 2026Yext Knowledge Graph
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