MotorWorld Honda supports all your Honda needs. Visit our website to check out our latest Honda lease and Honda service offers. Shop in-stock inventory or reserve your new Honda vehicle, view our extensive pre-owned selection, or to schedule your Honda service appointment. Plus, get more than ever for your trade-in now at MotorWorld Honda.
Many customers reported positive experiences with the sales staff, highlighting their professionalism, knowledge, and low-pressure approach.
Service Issues
Numerous reviews indicated significant dissatisfaction with the service department, citing unprofessionalism, lack of communication, and unresolved vehicle issues.
Customer Communication
Several customers expressed frustration over poor communication, including unreturned calls and misleading information regarding vehicle availability and pricing.
Mixed Reviews on Pricing
While some customers felt they received good deals, others reported feeling pressured into additional purchases and experiencing unexpected costs.
MK
M K
Feb 8, 2026
1.0
Took our car for service and they totaled our vehicle. Did they over compensate as an apology you ask? Ha! We bought a car elsewhere.
RP
Richard Pollard
Jan 31, 2026
5.0
Best experience I ever had in purchasing a new car/truck.
DH
Dillon Hector
Jan 23, 2026
1.0
Brought in a Honda that was sold to us by them 1 1/2 years ago....We are having an issue with the VTC Actuator which is covered under the warranty but the service department is denying the fix probably due to not wanting to comply with the warranty.
Edit: on almost every startup the sound which relates to a bad VTC actuator occurs. Our personal mechanic can diagnose it properly but they cannot. HORRIBLE.
Addition: You are not able to find the car because its not under my name rather under my wife's. The Honda Fit was just in on 1/23/26 for a VTC actuator fix that will not be done because your technicians cannot hear the rattle on a cold start even though it rattles on every cold start for us. It sounds like your company simply does not want to abide by the power train warranty.
DR
donna rudzavich
Jan 5, 2026
3.0
Do your research thoroughly because their first price is not in the ballpark. After you decide to buy the car, finance hits you with prices for extended warranties, diamond care and 4 in 1 packages. Hard to decide at this point. They rush you to purchase before year end when on line Happy Honda days expire 1/5/2026.
AB
Adrian Baran
Dec 30, 2025
5.0
Purchased my 2025 Civic Hybrid here last year and happy with the sales experience. The service department and Melissa also deserves kudos for their excellent work as well.
What types of vehicles can I find at MotorWorld Honda?
You can shop for both new and pre-owned Honda vehicles at MotorWorld Honda, including the latest models available for lease and purchase.
What are the dealership's hours of operation?
MotorWorld Honda is open Monday through Friday from 9:00 AM to 8:00 PM, and on Saturday from 9:00 AM to 5:00 PM. It is closed on Sundays.
Where is MotorWorld Honda located?
MotorWorld Honda is located at 150 Motorworld Dr, Wilkes-Barre, PA 18702, USA.
Can I schedule a service appointment online?
Yes, you can schedule your Honda service appointment online via the service scheduler on MotorWorld Honda's website.
Does MotorWorld Honda offer vehicle trade-ins?
Yes, MotorWorld Honda offers great value for trade-ins when you purchase a vehicle there.
What kind of automotive services are available at MotorWorld Honda?
MotorWorld Honda provides Honda service and repair, including oil changes and routine maintenance.
How can I contact MotorWorld Honda for inquiries?
You can contact MotorWorld Honda by phone at +1 888-867-5899 or via SMS at +1 866-644-2383.
Are there other automotive dealerships near MotorWorld Honda?
Yes, nearby you can find several other car dealerships such as MotorWorld Lexus, Acura, Hyundai, Jeep, and Mercedes-Benz of Wilkes-Barre, which make this area a hub for car shopping.
Can I visit other automotive-related services close to MotorWorld Honda?
Indeed, nearby places include MotorWorld Body Shop for automotive repairs, Motorworld Quicklube for oil changes, and Enterprise Rent-A-Car if you're looking for vehicle rentals.
Are there any community or educational places near MotorWorld Honda?
Yes, close to MotorWorld Honda are facilities like the McGlynn Center for computer coaching and specialty education, Calvin Parsons Elementary School, and Al-Noor Islamic Academy, which may be convenient for families visiting the area.
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