Business Details
About
Car Rental AgencyVan Rental
Need a rental car in Wilkes Barre, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Kidder Street location today.
Location
Hours
Reviews
4.3
406 reviews
5 stars
296
4 stars
36
3 stars
15
2 stars
13
1 star
46
What are people saying?
AI-generated from recent customer reviews
Customer Service
The staff is frequently praised for being friendly, helpful, and accommodating, providing excellent customer service experiences.
Vehicle Quality
While many customers appreciate the cleanliness and quality of the vehicles, there are complaints about receiving cars with existing damage or cleanliness issues.
Reservation Issues
Several customers reported problems with vehicle availability, including receiving different vehicles than reserved and lack of communication regarding changes.
Efficiency
Many reviews highlight the quick and efficient rental process, with easy pick-up and drop-off experiences.
Mixed Experiences
While many customers have positive experiences, there are notable complaints about specific incidents of poor service and miscommunication.
- SCSteve CruzNov 3, 20255.0Place is amazing cars are clean and price is on point ty 😊
- IIIntegrity IntegrityNov 1, 20255.0Helful swift service and good pricing with quality vehicles
- KMKaytee MorrisseyOct 8, 20255.0Very friendly staff!
- NMNacole MitchellOct 3, 20255.0Enterprise always treats me well. They're a little more expensive then other rental companies but the service is more then worth it. I have never had a bad experience with Enterprise in general. However the Kingston PA location has done right by my whole family, so.
- CBChris BogumilSep 23, 20255.0Fantastic customer service. The staff was very nice and accommodating and i had a great experience renting from this location.
Frequently Asked Questions About Enterprise Rent-A-Car
Where is Enterprise Rent-A-Car located in Wilkes Barre, PA?
Enterprise Rent-A-Car is located at 400 Kidder St, Wilkes Barre, PA 18702.
What are the operating hours for Enterprise Rent-A-Car?
Enterprise Rent-A-Car is open Monday to Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 12:00 PM, and closed on Sundays.
What types of vehicles can I rent from Enterprise Rent-A-Car?
Enterprise offers a wide range of vehicles including cars, vans, luxury cars, and trucks with flexible rental options.
Does Enterprise Rent-A-Car offer any special deals or discounts?
Yes, they offer great weekend rates and discounts for active military members.
What payment options does Enterprise Rent-A-Car accept?
They accept American Express, cash, check, Discover, MasterCard, and Visa.
Is Enterprise Rent-A-Car located near any other car rental agencies?
Yes, nearby car rental agencies include Hertz, Thrifty Car Rental, Avis Car Rental, and Budget Truck Rental, making it easy to compare options in the area.
Are there dining options near Enterprise Rent-A-Car?
Nearby dining options include Happy Garden Chinese Food, Wendy's, Taco Bell, and Dunkin' Donuts for convenient meals before or after your rental.
Can I get my car detailed or washed near the Enterprise location?
Yes, McCarthy Car Wash and Detail Center and AME Motorz Detail and Spa are nearby for car wash and detailing services.
Does Enterprise Rent-A-Car offer airport pick-up services?
Yes, Enterprise Rent-A-Car provides airport pick-up services at their Kidder Street location.
What languages are spoken at Enterprise Rent-A-Car?
The staff at Enterprise Rent-A-Car speaks English to assist customers with their rental needs.