Many customers praised the staff for being friendly, helpful, and knowledgeable, with specific mentions of managers Tim and Ben going above and beyond to assist.
Product Availability
Customers noted that the store generally has the parts they need, although there were some complaints about incorrect or unavailable items.
Installation Services
Several reviews highlighted the convenience of free installation services for items like batteries and wiper blades, which customers appreciated.
Mixed Experiences
While many reviews were positive, there were also reports of poor service and unhelpful staff, indicating inconsistency in customer experiences.
RF
Rob Fig
Jan 31, 2026
5.0
I'm here every day, sometimes twice a day. Fast, friendly service. The employees are great and remember their customers.
MF
Marissa Filip
Jan 24, 2026
5.0
Super friendly helpful staff! Quick and knowledgeable service! Tim went above and beyond to help me with my purchase and took the time to show me how to fix my headlight for the next time! I'll be coming back if I need anything else!
KC
keith coley
Jan 3, 2026
5.0
Came to Autozone because I had difficulty of getting the old wiper blade adapter off the arm. Couple associates came out to assess and managed to take it off and install the new one I already purchased. I appreciated their help.
CR
cindy royce
Oct 26, 2025
5.0
i had a great experience recently at auto zone. i needed turn signal bulbs, they sold me 2 for a very reasonable price. manager tim installed for me in just a few minutes. he was knowledgeable and very courteous. i will definitely return to auto zone if i need another minor job done. thank you
DD
Deanna Dragon
Oct 23, 2025
5.0
Store manager Tim is incredible to deal with. He goes out of the way to accommodate the customer, you don’t see that nowadays in the industry. He is polite, empathetic and genuine.
Frequently Asked Questions About AutoZone Auto Parts
What are the regular operating hours of AutoZone Auto Parts in Wilkes Barre?
AutoZone Auto Parts in Wilkes Barre is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 8:00 PM.
Does AutoZone Auto Parts offer in-store pickup and same-day delivery services?
Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.
What types of products can I find at AutoZone Auto Parts in Wilkes Barre?
You can find auto parts including brake pads, car batteries, car accessories, maintenance items, aftermarket automobile parts, and remanufactured hard parts at AutoZone.
What brands are available at AutoZone Auto Parts?
AutoZone carries brands such as Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Where is AutoZone Auto Parts located in Wilkes Barre?
AutoZone Auto Parts is located at 754 Kidder St, Wilkes Barre, PA 18702, USA.
How can I contact AutoZone Auto Parts customer service?
You can contact AutoZone Auto Parts by phone at +1 570-846-6130 or by email at customer.service@autozone.com.
Are there dining options near AutoZone Auto Parts for a meal before or after shopping?
Yes, nearby dining options include IHOP for breakfast and brunch, McDonald's for fast food, Auntie Anne's bakery, Long John Silver's seafood restaurant, Friendly's diner, and Starbucks for coffee and snacks.
Which nearby hotels are convenient for customers visiting AutoZone Auto Parts?
Days Inn is a nearby hotel providing accommodation options conveniently close to AutoZone Auto Parts in Wilkes Barre.
Are there any medical or health services near AutoZone Auto Parts?
Yes, nearby health services include The Knee Center, Columbia Care Wilkes-Barre cannabis dispensary and clinic, Doctors of Optometry at Wyoming Valley Mall, and Wyoming Valley Mall LensCrafters.
What is the website to shop online or find more information about this AutoZone location?
You can visit https://www.autozone.com/locations/pa/wilkes-barre/754-kidder-st.html for online shopping options or more details about the Wilkes Barre AutoZone store.
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