AutoZone Auto Parts

4.3
712 reviews

About

Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone S Main St in Wilkes Barre, PA is one of the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories. Visit your local AutoZone in Wilkes Barre, PA or call us at (570) 819-3976.

Details

  • Cash onlyNot available
  • Curbside pickupAvailable

Location

AutoZone Auto Parts
587 S Main St, Wilkes Barre, PA
18701, United States

Hours

Reviews

4.3
712 reviews
5 stars
420
4 stars
164
3 stars
68
2 stars
20
1 star
40

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, with specific mentions of employees going above and beyond to assist.

Product Availability

Several reviews noted issues with stock availability, including instances where parts were not in stock despite prior confirmation.

Mixed Experiences

While many customers had positive experiences, some reported poor service and unhelpful staff, indicating inconsistency in service quality.

Efficiency

Customers appreciated the quick service and efficiency in retrieving parts, although some experienced delays.

Knowledgeability

Feedback highlighted a mix of knowledgeable and less knowledgeable staff, affecting the overall customer experience.
  • KT
    KC Tobyjoe
    Nov 15, 2025
    5.0
    Friendly helpful
  • AH
    Alexandra Hernandez
    Nov 10, 2025
    5.0
    Whatever you want to order them here if they have.
  • EP
    Elizabeth Petrarca
    Nov 4, 2025
    2.0
    Staff was helpful outside of complaining about me working on my car in the parking lot due to trying to avoid damage To my engine after requesting assistance with no avail. I can understand not working on your car in the parking lot if those are the rules but what I do not understand is why there were two gentlemen working on a car before I arrived with a worker on the lot while they worked on a car, but I was pointed out. I cannot work on a car and there were signs all around. The people that were working on the car were there before I got there and they were there when I left so let's just make sure things are fair all around
  • JC
    Jet Crabtree
    Oct 5, 2025
    5.0
    Brittany is awesome! She gave great service and was super pleasant to talk to. Changed my battery for me in no time. Definitely gonna be coming back to this branch!
  • WL
    William Layaou
    Oct 2, 2025
    5.0
    Well, I went to a doctor had a very bad day.Everything seemed to have been the worst of the worst.The darkest hour of the dimmest day, and then a red shirt came to me, scotty q, and he really saved the day, and i'm a former employee of this corporation.I will openly say that he stepped up and went above and beyond.What is even minimal of these employees?As other people have called off, and it's him.And one of the gray shirt, there's no like commercial, nothing.Some people still have american fortitude.

Frequently Asked Questions About AutoZone Auto Parts

What are the regular opening hours of AutoZone Auto Parts in Wilkes Barre?

AutoZone Auto Parts in Wilkes Barre is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sundays from 8:00 AM to 9:00 PM.

Does AutoZone Auto Parts offer in-store pickup and delivery services?

Yes, AutoZone Auto Parts offers in-store pickup, curbside pickup, and same-day delivery services for customer convenience.