Brittany and Bob received numerous praises for their friendly, helpful, and professional service, contributing to a positive customer experience.
Service Quality
While many customers reported excellent service and quick turnaround times, there were complaints about upselling and inadequate explanations of services.
Cleanliness and Environment
Several reviews mentioned issues with the cleanliness of the waiting area, indicating a need for improvement in maintaining a comfortable environment.
Trustworthiness
Mixed feedback on trustworthiness; while some customers felt they received honest service, others reported feeling pressured into unnecessary services.
DF
David Fix
5 days ago
5.0
This was the best experience! Brit was friendly, fast and knowledgeable. Service was quick and when I declined a new car battery, she was not pushy about it which is greatly appreciated. She also has phenomenal hair
CC
car8625
Feb 24, 2026
5.0
This Goodyear location helped when I really needed it! I came in late in the day, just before closing and they were able to fit me in for four new tires on my work vehicle. Highly recommend this shop for your tire needs!
KP
Kyla Prickett
Feb 20, 2026
5.0
Shout out to my girl Brittany!!! I hit a huge pothole coming home from SouthSide area and bubbled the tire. I limped my car to their location (which is where I typically take my car thank goodness) and they were able to order me a new tire and get me outta there in 2 days! Britt went above and beyond working with my warranty and easing my mind through the whole process. 10/10, love bringing my car here and will continue to because of the stellar service I receive. My fiancée started taking his car here too- called to get his inspection/new brakes & rotors (spoke with Britt again). Dropped the car off same day and was ready the next morning. Great local shop with great people.
KS
Ken Sikora
Feb 16, 2026
5.0
Absolutely 10/10 service!!! It was a dreary and gray Pittsburgh Monday morning but it felt as if the sun was shining bright as ever when it came to the elite customer service I received. Brittany, the assistant to the store manager, was exceptional to work with. She was educated, professional and simply a delight. I was in need of a, somewhat last minute, oil change (picture of serviced area attached) and this was my first time using Goodyear services for my car. However, I will certainly become a regular returning customer! From Brittany’s customer service up front to the mechanics hard work in the back, it was top tier. Thank you, Goodyear team!!!
MF
Meghan Fitzgerald
Feb 13, 2026
5.0
Brittany F. was so nice and accommodating. She was able to get me in for an oil change and tire rotation before an unforeseen road trip. The service was great and the price was less than I expected. I highly recommend this store.
Frequently Asked Questions About Goodyear Auto Service
What services does Goodyear Auto Service offer?
Goodyear Auto Service provides full-service tire and automotive repair, including oil changes and tire services.
Where is Goodyear Auto Service located?
The service center is located at 2055 Lebanon Church Road, West Mifflin, PA 15122-2461, USA.
What are the regular business hours of Goodyear Auto Service?
Goodyear Auto Service operates from 8:00 AM to 6:00 PM Monday through Saturday, and 8:00 AM to 5:00 PM on Sundays.
Is Goodyear Auto Service open on major holidays?
The center is closed on January 1st, April 20th, and November 27th, as well as on December 25th. On some holidays like May 26th, July 4th, and December 24th, hours are 8:00 AM to 5:00 PM.
What payment methods are accepted at Goodyear Auto Service?
They accept American Express, Cash, Check, Discover, MasterCard, and Visa.
Does Goodyear Auto Service provide in-store pickup for services or products?
Yes, in-store pickup is available for customers.
How can I make an appointment at Goodyear Auto Service?
You can make an appointment online via their reservation page at https://www.goodyearautoservice.com/en-US/make-appointment.
Are the facilities at Goodyear Auto Service accessible for people with disabilities?
Yes, the location has a wheelchair accessible entrance and restroom.
What nearby restaurants can I visit before or after my appointment at Goodyear Auto Service?
Nearby eateries include Panda Express for Chinese fast food, Applebee's Grill + Bar for American cuisine, Taco Bell for Mexican fast food, and Firehouse Subs for sandwiches.
Are there any nearby services where I can print documents or send packages when visiting Goodyear Auto Service?
Yes, the FedEx Office Print & Ship Center is nearby, offering printing and shipping services, which is convenient for customers on the go.
Is there a cinema near Goodyear Auto Service for entertainment options?
Century Square Luxury Cinemas is located nearby, providing a great option to catch a movie before or after your visit.
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