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Safelite AutoGlass

4.0
(390 reviews)

Business Details

619 E Gay St, West Chester, PA
19380, United States
(888) 843-2798
https://www.safelite.com/stores/West-Chester

About

Auto Glass ShopWindshield RepairAuto Repair ShopAuto Parts & AccessoriesAuto Body ShopTruck Repair ShopAuto Accessories StoreAuto Parts StoreSafelite
Do you have glass damage? For windshield repair and replacement in the West Chester area, turn to Safelite AutoGlass . Those in central West Chester or other areas can access convenient auto glass repair and replacement from our in-shop or mobile service. Located at 619 E Gay St, Safelite AutoGlass West Chester repairs chips and cracks fast. We'll even recalibrate your advanced safety systems if your vehicle needs it. Windshield repairs come with a national warranty and are completed in as little as 30 minutes. Insurance approved. Trust the safety and reliability of Safelite and schedule today.

Details

  • Requires appointmentAvailable
  • Onsite servicesAvailable
  • Wheelchair accessible entranceAvailable

Location

Safelite AutoGlass
619 E Gay St, West Chester, PA
19380, United States

Hours

Monday8:00 AM - 5:00 PM
Tuesday8:00 AM - 5:00 PM
Wednesday8:00 AM - 5:00 PM
Thursday8:00 AM - 5:00 PM
Friday8:00 AM - 5:00 PM
Saturday8:00 AM - 5:00 PM
SundayClosed

Reviews

4.0
390 reviews
5 stars
272
4 stars
21
3 stars
10
2 stars
13
1 star
74
  • BC
    Boop C
    5 days ago
    5.0
    First time I had to replace my windshield so i was nervous and didnt know what to expect. Dan wad the technician who would replace my windshield. He was very likeable, kind and professional. He explained every step that would be taken to replace the windshield. He answered all my questions and made me feel very comfortable. I would recommend Safelite, you will be as impressed as I am.
  • ST
    Sam Tumminello
    Apr 30, 2026
    5.0
    Fast reliable service only issue I had is technician peeled off inspection stickers instead of cutting them out of glass making them hard to read for getting car reinspected.
  • JF
    Javier Ferrer
    Apr 23, 2026
    5.0
    Have replaced or repaired 7 windshields ( yeah I know ) in the last 10 years on 4 different cars - its ridiculous, but I have always used Safelite and every interaction has always had the same high level of service and ease of use they are one of the few very few companies that have managed to consistently provide the same great service over the years I can’t say that about to many other companies.
  • HS
    Haithem Shaban
    Apr 13, 2026
    1.0
    I had an extremely frustrating experience with Safelite AutoGlass and would not recommend them. I was charged over $1,000 for a windshield replacement and recalibration, including around $500 specifically for the recalibration. When I got my car back, the calibration was not completed. I returned two more times, and each visit they kept my car for several hours. After the third visit, they finally told me they were unable to complete the calibration at all. To make things worse, they then told me I should take the car to the dealership myself to get it calibrated. When I said that was fine and asked for my money back for the recalibration I already paid for, they acted like they didn’t understand and gave me a hard time. The situation escalated further when the receptionist argued with me and claimed I was lying about paying for the recalibration, despite the fact that it is clearly listed on my receipt. Eventually, I was told the refund would be processed within one month. It has now been over three months, and I still have not received anything. On top of that, their customer service is extremely difficult to reach, forcing me to make repeated 30-minute trips each way just to follow up on their mistake. Overall, this was a complete waste of time and money. Poor service, poor communication, and no accountability. I would strongly recommend going somewhere else.
  • JK
    Johnny Korn
    Apr 9, 2026
    5.0
    Upon arrival, Kattan, the receptionist was engaging, friendly, helpful and welcoming. I had the first appointment of the day and Kattan started my day with great vibes and a good mood. James/Jim the technician was thorough and friendly. Jim provided quick and reliable service. He took his time to explain and instruct with the new windshield. And lastly, Christopher was a nice gentleman who allowed me to enter before the official Opening of the store and begin the process. He too was courteous and helpful. Just overall, a great experience and people Who work at this location are exceptional. I would definitely recommend and return to this safelite - thank you!

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