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Stillman Volvo Cars

4.8
(567 reviews)

Business Details

1290 Wilmington Pike, West Chester, PA
19382, United States
(610) 399-1300
https://www.stillmanvolvocars.com/

About

Volvo DealerVolvo
Visit Stillman Volvo Cars to experience our full lineup of Volvo Cars, Crossovers and SUVs. We have a large selection of new cars, Certified Pre-Owned, service, parts, and financing. Located in West Chester this Volvo dealer is located at 1290 Wilmington Pike.

Location

Stillman Volvo Cars
1290 Wilmington Pike, West Chester, PA
19382, United States

Hours

Reviews

4.8
567 reviews
5 stars
516
4 stars
17
3 stars
3
2 stars
9
1 star
22

What are people saying?

AI-generated from recent customer reviews

Customer Service

Customers consistently praised the professionalism, knowledge, and friendliness of the staff, highlighting their commitment to customer satisfaction.

Sales Experience

Many reviews noted a pressure-free and transparent car buying process, with staff providing thorough explanations and support throughout.

Service Quality

The service department received high marks for efficiency, thoroughness, and effective communication, including the use of video updates during vehicle inspections.

Loyalty and Trust

Long-time customers expressed disappointment over perceived declines in customer loyalty and support, particularly regarding post-warranty service issues.
  • MC
    Mike Condon
    6 days ago
    5.0
    Stillman Volvo is the COMPLETE dealership. I needed an "emergency", non appointment to fix a tire (probably caused by a Pennsylvania pot hole). They had to get a new tire and the entire repair was fixed by the end of the day. Bravo and thank you. Mike Condon
  • RG
    Robert Gehring
    Feb 24, 2026
    5.0
    The entire team went above and beyond to make sure I was satisfied and happy with my new 2026 XC 60. They were courteous, knowledgeable, professional and quick to respond. I'd say that this is the first time I ever felt like I didn't encounter the textbook sales pressure or the need to play "let's make a deal with my sales manager". Kudos to Austin, Quinn, Bradley, Greg, Kevin and Judah for their undivided attention to my being a happy return customer.
  • AD
    Alicia Dever
    Feb 6, 2026
    5.0
    First time buying a Volvo. the entire staff at Stillman is simply THE BEST!
  • MM
    MICHAEL MULLEN
    Jan 27, 2026
    5.0
    I recently purchased a 2026 XC60 PHEV from Stillman Volvo. My experience from initial contact/negotiation through vehicle delivery was outstanding. James Scott, Sales Consultant and Ian in the Business Office were very professional and knowledgable throughout the process.....and Stillman beat the competition on price.
  • ST
    Scot Ty
    Jan 8, 2026
    2.0
    After moving to PA, I found Stillman Volvo and began servicing my two vehicles there. I later purchased a third, used Volvo from them as well. Overall, the service experience has been good, though it is definitely on the pricey side. That said, I’ve always followed their service recommendations and paid the higher bills without hesitation. Recently, my XC60 warranty expired and the headlight lenses began cracking all over, almost like spider webs. I brought the vehicle in for observation. One service advisor was understanding and seemed willing to help, while another immediately pushed me to file a claim through my auto insurance, which felt disappointing given the situation. Considering how much money I’ve spent there over the years and the fact that this appears to be a known issue, I was hoping for some goodwill assistance toward replacing the lenses—even a small amount would have gone a long way. Unfortunately, once the warranty expired, there seemed to be no brand or customer loyalty offered. I expected more from a dealership I’ve consistently supported.

Brand Certified Facts from Stillman Volvo Cars

Stillman Volvo Cars partners directly with Yext to publish this data from the brand's official system of record. Learn more about our data sources
Certified March 01, 2026Yext Knowledge Graph
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