Business Details
About
Car Rental AgencyVan Rental
Need a rental car in West Chester, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our West Chester location today.
Location
Hours
Reviews
4.4
401 reviews
5 stars
313
4 stars
22
3 stars
15
2 stars
9
1 star
42
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the friendly and helpful staff, highlighting individuals like Alyssa, Andrew, and John for their exceptional service.
Efficiency
The rental process was frequently described as quick and hassle-free, with many customers noting fast check-in and check-out times.
Vehicle Condition
While most reviews mentioned clean and well-maintained vehicles, some customers reported receiving dirty cars and inadequate cleaning standards.
Mixed Experiences
Several customers expressed dissatisfaction with specific incidents, including overcharging and poor communication, indicating inconsistency in service quality.
Overall Satisfaction
Despite some negative feedback, many customers expressed a strong likelihood of returning and recommended the West Chester location for rentals.
- MAMarybeth AnnettNov 13, 20255.0The crew here is just awesome and easy to work with.
- HMHeidi MottinOct 24, 20255.0Great experience. Check in took 3 minutes, check out took 2 minutes (or less) and the vehicle was great. Will definitely use this location of Enterprise again.
- LGLucik GabrielOct 21, 20255.0Andrew greeted us with a friendly and helpful smile. He and the team made our first rental experience easy breezy. Everyone was so nice. I’d definitely rent from here again. Thank you Andrew. You were amazing!!!
- DDDesSep 25, 20255.0I always use enterprise but coming to the Westchester location just solidified why they’re really the best. Very easy and quick exchange and the workers there were really helpful. They all seemed great but I personally dealt with Sean and I don’t think I ever had that smooth of a pick up and drop off. Thank you guys again! And see you next time I need a rental.
- FPFrances PropperSep 19, 20255.0Customer service isn’t dead! So grateful to Alyssa and staff at Enterprise. She was warm, professional, and incredibly kind. Alyssa went above and beyond to ensure my rental experience was smooth and stress-free. She took the time to listen, answered all of my questions (and phone calls) with patience and clarity, and made sure I had the perfect vehicle for my needs. Her friendly attitude and genuine desire to help truly set her apart. She made the entire process feel personal, not transactional. If you're renting a car in the West Chester area, I highly recommend asking for Alyssa. She’s a true asset to Enterprise, and thanks to her, I’ll definitely be returning the next time I need a rental. Thank you, Alyssa, for turning a routine rental into a fantastic experience!
Frequently Asked Questions About Enterprise Rent-A-Car
What services does Enterprise Rent-A-Car in West Chester offer?
Enterprise Rent-A-Car offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options and airport pick-up service.
Where is Enterprise Rent-A-Car located in West Chester, PA?
It is located at 707 E Market St, West Chester, PA 19382, United States.
What are the operating hours of Enterprise Rent-A-Car in West Chester?
The location is open Monday through Friday from 7:30 AM to 6:00 PM, Saturday from 8:00 AM to 1:00 PM, and Sunday from 9:00 AM to 12:00 PM.
How can I make a reservation with Enterprise Rent-A-Car in West Chester?
Reservations can be made online through their website at https://www.enterprise.com/en/car-rental-locations/us/pa/west-chester-1704.html.
What payment methods does Enterprise Rent-A-Car accept?
They accept American Express, Cash, Check, Discover, Mastercard, and Visa payments.
Does Enterprise Rent-A-Car offer any special discounts?
Yes, they offer discounts for active military personnel.
What nearby dining options are available around Enterprise Rent-A-Car?
Customers can visit Boston Market for fast and American cuisine, which is close by and ideal for a meal before or after renting a car.
Are there any convenient stores or gas stations near Enterprise Rent-A-Car?
Yes, Wawa, a convenience store, gas station, and coffee shop, is located nearby for fuel and refreshments.
What nearby recruitment offices can help military personnel near Enterprise Rent-A-Car?
The US Army Recruiting Station, US Navy Recruiting, US Air Force Recruiting Office, and Air Force Recruiting Office are all close to the Enterprise location, offering convenient access for those interested in armed forces careers.
What nearby automotive services are available if my car needs repairs while renting?
Classic Coachwork of West Chester, an auto body shop and automotive dealer, is nearby to assist with any automotive repair needs.