BMW of West Chester

4.6
96 reviews

About

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Our dealership has always been a family owned and operated business, and since we opened in 1968, we have dedicated ourselves to outperforming customer expectations. We’re very grateful for the loyalty of our clients and the longevity of those relationships. We are keenly aware of the competitive marketplace, and fully endorse the premise that satisfying current customers is the best way to attract new ones. It has been this mindset and approach which earned us the Dealer Rater 2022 Dealer of the Year Award for BMW Dealers across the United States, as well as for BMW Dealers in the Commonwealth of Pennsylvania. We hope your time exploring will lead you to visit us in person, and if you have any questions we encourage you to contact us.

Details

  • DeliveryAvailable
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

BMW of West Chester
1275 Wilmington Pike, West Chester, PA
19382, United States

Hours

Reviews

4.6
96 reviews
5 stars
83
4 stars
4
3 stars
1
2 stars
2
1 star
6
  • RY
    Raj Y
    5 days ago
    5.0
    I highly appreciate the service I received from Ottos BMW at West Chester PA. I ran into some trouble with my vehicle and dropped by, though it was a busy day Bill understood my situation and accommodated my request and got my car fixed the same day. I truly appreciate their concern and highly satisfied with their customer service. A special thanks to Bill and Joe.
  • RP
    Ruben Palmer
    Nov 15, 2025
    5.0
    I have been going to this dealership when it was still Ottos since 1999 and up to now when ownership has changed, my experience has always been mostly positive. If ur buying and having ur BMW serviced, consider this dealership.
  • TR
    Terry Rice
    Nov 13, 2025
    5.0
    Good job. Amy Hinkle kept me updated daily on the status of my car repair. It is running very well. My only negative is the iDrive that I requested to be repaired. There are some features in the iDrive that are still not working even though I had asked for them to be repaired. Again, Amy did an awesome job and the mechanical issues that were done seems to be working well thus far.
  • DR
    Donald Robinson
    Nov 3, 2025
    5.0
    My experience with West Chester BMW has always been a positive one based on responsiveness and professionalism of their sales and service staff.
  • DB
    David Badger
    Oct 27, 2025
    5.0
    Fantastic Service Experience! They didn’t try to sell me anything unnecessary and were EXTREMELY helpful and honest. They explained everything in detail and were able to work with me on everything. Very refreshing to see a dealership service department proactively trying to earn business rather than exploit people for extra profit. HIGHLY RECOMMEND!

Frequently Asked Questions About BMW of West Chester

What are the business hours of BMW of West Chester?

BMW of West Chester is open Monday to Thursday from 9:00 AM to 7:00 PM, Friday from 9:00 AM to 6:00 PM, and Saturday from 9:00 AM to 4:00 PM. The dealership is closed on Sundays.

Where is BMW of West Chester located?

BMW of West Chester is located at 1275 Wilmington Pike, West Chester, PA 19382, United States.