Business Details
About
Auto Parts StoreCar Battery StoreAuto Accessories Store
AutoZone is the nation's leading retailer of auto parts including new and remanufactured hard parts, maintenance items and car accessories.
Details
- Cash onlyNot available
- Curbside pickupAvailable
Location
Hours
Reviews
4.4
333 reviews
5 stars
227
4 stars
60
3 stars
21
2 stars
7
1 star
18
What are people saying?
AI-generated from recent customer reviews
Customer Service
Many customers praised the staff for being helpful, friendly, and knowledgeable, with specific mentions of employees like Holden, Kay, and Mariah going above and beyond.
Product Availability
The store is noted for having a large inventory and often having the parts customers need in stock.
Mixed Experiences
While many reviews highlight excellent service, there are also complaints about unhelpful staff and inconsistent customer service.
Pricing Concerns
Some customers expressed dissatisfaction with rising prices and perceived high costs compared to competitors.
Convenience
Customers appreciated the store's long hours, cleanliness, and the availability of tools and services like battery installation.
- HBHayley BockOct 29, 20255.0Ryan and Sam at Autozone were so good. Not only did they help me jump my car (with an easy to use jump box) but they also changed my battery and got me back and running so quick and easy!
- CPChris PopielarzOct 20, 20255.0The staff were helpful in getting my car battery replaced and even let me borrow their tools to get the job done myself. Great AutoZone, 5/5 stars.
- GSGary SchwartzOct 13, 20255.0Store has ample free parking, large inventory and a helpful, courteous staff.
- NHNuRx HunterSep 18, 20255.0Purchased a Duralast Platinum 24F-AGM from Autozone. What makes this a 5+ star review was the customer service and support that was totally above and beyond from Grant. Another customer on her way out at the time gave him a big smile and thumbs up as well, so it ain't just me. Several stores in WC sell auto parts. Autozone is lucky to have staff like Grant on board; sales and support staff like him that make going to Autozone worthwhile.
- BJBrad JonesSep 13, 20251.0I needed a fitted hose front passenger side for a 2012 Ford F150 nobody in the store knew what it was or knew how to look it up. Also, the lady sold me the wrong brake fluid. I would not recommend this store to anyone.
Frequently Asked Questions About AutoZone Auto Parts
What are the opening hours of AutoZone Auto Parts in West Chester?
AutoZone Auto Parts is open Monday through Saturday from 7:30 AM to 9:00 PM, and on Sunday from 7:30 AM to 8:00 PM.
Where is AutoZone Auto Parts located?
It is located at 620 E Gay St, West Chester, PA 19380, United States.
Does AutoZone Auto Parts offer in-store pickup and delivery services?
Yes, AutoZone offers in-store pickup, curbside pickup, and same-day delivery services.
What types of products can I find at AutoZone Auto Parts?
You can find auto parts, brake pads, car batteries, car accessories, and aftermarket automobile parts at AutoZone.
How can I contact AutoZone Auto Parts for customer service?
You can contact them via email at customer.service@autozone.com or by phone at +1 610-883-4040.
What brands are available at AutoZone Auto Parts?
Available brands include Duralast, Edelbrock, Bosch, ACDelco, FRAM, Penzoil, Valvoline, Havoline, Chevron, and K&N Performance.
Is there an online store for AutoZone Auto Parts where I can shop?
Yes, you can shop online at https://www.autozone.com/locations/pa/west-chester/620-e-gay-st.html and choose in-store pickup or delivery.
What nearby restaurants can I visit before or after shopping at AutoZone in West Chester?
Nearby restaurants include D-K Diner, Capriotti's Sandwich Shop, Pizza Hut, KFC, Mabel's Barbeque, Las Vegas Pizza, Taco Bell, Papa Johns Pizza, and Dunkin'.
Are there nearby automotive repair services close to AutoZone West Chester?
Yes, nearby automotive repair services include Pardo's Automotive, Tires Etc, and Safelite AutoGlass, which can assist with repairs and tire services.
What other useful nearby services are available around AutoZone in West Chester?
Nearby services include Pete's Express Car Wash for auto detailing, Parkway Cleaners for dry cleaning, Hanna's Nails for beauty services, and Lisa Wicka: Allstate Insurance for insurance.