Enterprise Rent-A-Car

4.0
279 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Washington, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Washington location today.

Location

Enterprise Rent-A-Car
110 Murtland Ave, Washington, PA
15301, United States

Hours

Reviews

4.0
279 reviews
5 stars
178
4 stars
29
3 stars
14
2 stars
6
1 star
52

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and helpful staff, particularly highlighting individual employees like Leah and Joe for their exceptional service.

Vehicle Condition

Several reviews mentioned issues with vehicle cleanliness and maintenance, including unpleasant odors and unclean interiors.

Reservation Issues

There were multiple complaints about reservations not being honored, with customers receiving different vehicles than expected or no vehicle at all.

Overall Experience

While many customers had positive experiences, a significant number expressed dissatisfaction with service inconsistencies and lack of accountability.

Loyalty Concerns

Some long-term customers felt undervalued and expressed frustration over changes in service and policies that affected their loyalty.
  • SO
    Self Care Energy Services Owner
    Nov 11, 2025
    1.0
    Our car had bugs in it, called for a day and a half, they escalted my call with urgency several times. Never got a call back. They sent a tow 13 hours later, and promised a complementary delivered vehicle...needless to say it never arrived. Now we have been stranded for 23 hours. Still no callback. Unbelievable. Missed convention, lost luggage and clothes..and the time we spent on the phone is just mind blowing.. do better enterprise.
  • NS
    Nancy Shorraw
    Nov 8, 2025
    5.0
    This rental place is awesome if need a rental car pick enterprise they’ll pick u up
  • PB
    Peggy Bell
    Oct 3, 2025
    5.0
    Friendly employees which helped us to meet the needs we wanted in a rented vehicle.
  • LF
    lauren fenton
    Sep 17, 2025
    5.0
    I have been meaning to leave this review for a few months now, life gets busy though 🤷🏻‍♀️ I have however, held onto this card so I would eventually find the time to leave this review. I don’t have much to say about the company itself, we all know the cost of getting a rental - but the customer service I received from Leah C at the Washington, PA (Murtland) location eased the hassle a bit. She was an absolute delight and her sense of humor made a stressful experience feel less crazy for me and my family! We really appreciated your help, humor, and kindness, thank you!
  • MM
    michelle moran
    Sep 8, 2025
    5.0
    Awesome customer service from the washington office! Would choose them again!

Frequently Asked Questions About Enterprise Rent-A-Car

What services does Enterprise Rent-A-Car in Washington, PA offer?

We offer a wide range of rental options including car rental, van rental, auto rental, and luxury car rental. Airport pick-up services are also available.

Where is Enterprise Rent-A-Car located in Washington, PA?

Our location is at 110 Murtland Ave, Washington, PA 15301, USA.