Enterprise Rent-A-Car

4.2
191 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan Rental
Need a rental car in Upper Darby, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Havertown location today.

Location

Enterprise Rent-A-Car
109 E Township Line Rd, Upper Darby, PA
19082, United States

Hours

Reviews

4.2
191 reviews
5 stars
136
4 stars
21
3 stars
3
2 stars
4
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some staff members are praised for being friendly and professional, others, particularly Willette, received significant criticism for harassment and unprofessional behavior.

Reservation Issues

Several customers reported problems with reservations, including vehicles being given away and incorrect charges, leading to frustration and dissatisfaction.

Cleanliness and Vehicle Quality

While many customers appreciated the cleanliness and condition of the vehicles, there were complaints about receiving dirty cars and issues with vehicle maintenance.

Efficiency

Some customers highlighted the efficiency of the rental process and staff, while others experienced delays and poor communication.

Staff Professionalism

The professionalism of staff varied; some were commended for their helpfulness and knowledge, while others were criticized for rudeness and lack of support.
  • PC
    Patrick Conneen
    6 days ago
    5.0
    I rent vehicles every weekend as I travel with NFL broadcasts. I just rented a Nissan Rogue from Enterprise this past weekend from the Township Line location. It was a wonderful experience ! The process, the people, the whole rental experience was awesome. I will gladly rent from them again. I thank them for their kindness and professionalism. The vehicle was in superb shape. If I need anything local, they will be getting my business.
  • MR
    Manolachi Roman
    Oct 29, 2025
    1.0
    The guy I talked to on the phone needs to work more efficiently and to be more patient. And not argue with clients. If I would have such employees in one of my businesses, I would consider training him, if he’s trainable off course, I better stay with the Newtown Square brunch as I did before.
  • TG
    Toni Galloway
    Oct 21, 2025
    3.0
    I love Enterprise, but every time I reserve a vehicle it's given away. First come first serve should be there motto.
  • TS
    Tamara Thomas Smith
    Sep 27, 2025
    1.0
    The public-facing customer service in the office at the Township Line location in Upper Darby, PA is reprehensible. The people who work on transporting the vehicles and cleaning them are professional and attentive.
  • MM
    MakeChanges
    Aug 6, 2025
    5.0
    Had no idea this Enterprise was at this location in the cut. The rental process went smoothly and the staff were nice!

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Upper Darby, PA?

Enterprise Rent-A-Car in Upper Darby, PA is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Where is Enterprise Rent-A-Car located in Upper Darby?

It is located at 109 E Township Line Rd, Upper Darby, PA 19082, USA.