Enterprise Rent-A-Car

4.3
201 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Upper Darby, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our Havertown location today.

Location

Enterprise Rent-A-Car
109 E Township Line Rd, Upper Darby, PA
19082, United States

Hours

Reviews

4.3
201 reviews
5 stars
145
4 stars
21
3 stars
3
2 stars
5
1 star
27

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the staff for being friendly, professional, and helpful, although there were notable complaints about specific employees and inconsistent service.

Rental Process

The rental process was generally described as smooth and efficient, with quick pick-up and drop-off times, though some customers experienced issues with vehicle availability and reservation management.

Vehicle Condition

While most vehicles were reported as clean and well-maintained, some customers noted issues with cleanliness and odors in the cars.

Communication Issues

Several reviews highlighted problems with communication, including excessive calls from staff and difficulties in resolving issues, leading to frustration for some customers.
  • AM
    Amy Merkin
    3 days ago
    5.0
    Very efficient operation. Particularly Derek. He picked me up and brought me to the location. Everything was smooth and efficient. Upon return of the car, he asked if I needed a ride home. Check out also smooth and efficient
  • JM
    Jaylee Minchella
    Dec 29, 2025
    5.0
    I was dealing with my 2nd vehicle getting hit within the same year so I was little more nervous than usual. Willette the manager was very polite and helpful to any questions or concerns I had. The gentleman that assisted in putting me in the rental was also polite and helpful. Smooth transition from pick up to dropping off.
  • JH
    Joseph Ho
    Dec 26, 2025
    5.0
    I highly recommend renting and doing business here. The customer service and transparency are excellent. Whether you reserve by phone or online, the process is efficient and painless. When you arrive, the staff is courteous and there is no pressure. They get you in and out, clearly explaining the cost line by line. I’ve been to this branch twice this year, including very recently, and have been very happy with both experiences! I’ve unfortunately forgotten the two employees’ names, but I believe one’s first name begins with “F” and the other with “W” or “L.” I look forward to working with you two again. I just wanted to share my appreciation. Thanks!
  • JT
    Jennifer Trachtenberg
    Dec 23, 2025
    5.0
    Weird to review a rental car place five minutes from home, but my car wasn’t drivable, and I needed one. Willet, the rental agent, was just so great that I had to write a review.
  • TA
    Tara von Andreae
    Dec 23, 2025
    2.0
    The deodorizer that enterprise uses in their vehicles is so heavy that it transfers the disgusting smell to your clothing and then you walk around all day, smelling like an enterprise car. Horrifying. The staff is super nice though.

Frequently Asked Questions About Enterprise Rent-A-Car

What are the operating hours for Enterprise Rent-A-Car in Upper Darby, PA?

Enterprise Rent-A-Car in Upper Darby, PA is open Monday through Friday from 8:00 AM to 6:00 PM, Saturday from 9:00 AM to 1:00 PM, and closed on Sundays.

Where is Enterprise Rent-A-Car located in Upper Darby?

It is located at 109 E Township Line Rd, Upper Darby, PA 19082, USA.