Advance Auto Parts

4.0
440 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories StoreAdvance Auto Parts
Your local Advance Auto Parts at 6599 Market St in Upper Darby offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
6599 Market St, Upper Darby, PA
19082, United States

Hours

Reviews

4.1
439 reviews
5 stars
239
4 stars
90
3 stars
52
2 stars
9
1 star
49

What are people saying?

AI-generated from recent customer reviews

Customer Service

Feedback on customer service is mixed; while some employees received praise for their helpfulness and knowledge, many customers reported poor service, long wait times, and unprofessional behavior from staff.

Product Availability

Customers frequently noted issues with product availability, including items being out of stock or incorrect parts being provided.

Store Cleanliness

There were serious concerns raised about cleanliness, with reports of rats and mice in the store, which negatively impacted customer experiences.

Staffing Issues

Several reviews indicated that the store is understaffed, leading to long wait times and inadequate customer assistance.
  • GS
    Gloria Smith
    Dec 30, 2025
    5.0
    I came in needing a transmission line and, after having been taken advantage of in the past at another shop, I was honestly cautious and a bit hesitant. Cory handled the situation professionally and took the time to look up multiple store locations to see where the part might be available. He also offered to order it for me instead of pushing anything unnecessary. That level of transparency made me feel comfortable and reassured. Before leaving, I asked for his name because I felt his help deserved to be recognized. Experiences like this restore a little faith in customer service.
  • CG
    Ciara Gilchrist
    Dec 27, 2025
    5.0
    At the store 6599 Market St, Upper Darby Township, PA 19082 Darryl assisted me with my vehicle and I left a happy customer. Thank you for your awesome customer service.
  • RR
    Ryakin Rip
    Dec 26, 2025
    1.0
    DO NOT SHOP HERE!!!! THIS PLACE IS HORRIBLE, I DRIVEN ALL THE WAY TO THIS PARTICULAR STORE TO GET OIL THAT THEY STATED WAS AVAILABLE IN STORE ON THE WEBSITE, THEY DIDN’T HAVE IT, INSTEAD OF BEING GOOD BUSINESS PEOPLE AND HONORING THE PRICE PROMOTED ON THE SITE, THEY SOLD ME LESS OIL FOR A HIGHER PRICE, THE CUSTOMER SERVICE IS BEYOND HORRIBLE, THE INDIAN SELLS REP TRIED TO SELL ME OIL THAT WASN’T EVEN THE RIGHT KIND FOR MY CAR, AND IF I DID’NT KNOW ANY BETTER AND PURCHASED WHAT WE RECOMMENDED IT WOULD HAVE DESTROYED MY ENGINE.
  • JB
    Jul D. Boyd
    Dec 9, 2025
    1.0
    I called this location to check for part availability. I was put on hold before I could even get a word out. Whoever answered the phone said "Advance, hold!" And left me on hold for about 3 minutes. Someone finally picked up and asked me how they can help me. I explained I'm calling for availability and they immediately interrupted me telling me that I need to hold for whoever put me on hold. I waited about 5 more minutes before hanging up. Service like this is completely unacceptable! During the very brief times I was connected I also heard their store burglar alarm sounding off over the phone. This call was placed at 3:10pm on Tuesday Dec 9th
  • BB
    Buddha
    Dec 8, 2025
    5.0
    Came in to buy some stuff for my car and Anthony was very helpful with everything 5 star for him much appreciated

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*