Valvoline Instant Oil Change

4.3
535 reviews

About

Oil Change Service StationAuto Repair ShopCar Battery StoreAuto Air Conditioning Service
For nearly 40 years, Valvoline Instant Oil Change℠ is the Quick, Easy, Trusted name in preventive vehicle maintenance for all types of vehicles. From 15-minute, stay-in-your-car oil changes to a wide range of maintenance solutions, we take the worry out of vehicle care in Trexlertown.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsAvailable

Location

Valvoline Instant Oil Change
7110 Hamilton Boulevard, Trexlertown, PA
18087, United States

Hours

Reviews

4.3
535 reviews
5 stars
363
4 stars
82
3 stars
23
2 stars
15
1 star
52

What are people saying?

AI-generated from recent customer reviews

Service Quality

Many customers praised the staff for being friendly, professional, and efficient, often highlighting quick service times.

Customer Issues

Several reviews mentioned significant issues following oil changes, including overfilled oil and damage to vehicles, leading to dissatisfaction with accountability.

Pricing Concerns

Customers expressed concerns about high prices for services, with some feeling that the costs were not justified by the quality of service received.

Communication

While many reviews noted good communication from staff, there were instances of poor customer service experiences, particularly regarding follow-up and issue resolution.

Overall Experience

Despite some negative feedback, many customers reported positive experiences and a willingness to return, citing the convenience and speed of service.
  • MR
    Meghan Reed
    Nov 3, 2025
    5.0
    Very Friendly and quick service. Qasim and Chris were professional and I could tell they worked well together as a team with Norman below deck. They seemed to enjoy their job and were super pleasant. Thank you!
  • JC
    Joshua Canfield
    Oct 30, 2025
    5.0
    Professional and courteous staff, quick and thorough work, and upfront with everything always makes a great experience.
  • AG
    Alex Garrett
    Oct 29, 2025
    1.0
    Went for an oil change and they overfilled my oil and refused to refund me. Had to drain the extra oil myself.
  • BM
    Beth Marquardt
    Oct 15, 2025
    1.0
    I had the same exact problem as the previous person on this thread regarding my oil change. After my oil change at Valvoline,, something else went wrong with my car and when I went to get it fixed (My car wouldn’t start) They checked my oil and said that it was a mess. I explained that I had just gotten it changed. They proceeded to show me that it was NOT properly changed. I had to pay double at this point just to make sure my oil was ok. I will be going somewhere else for my next oil change.
  • RN
    Richard Neulight
    Oct 7, 2025
    5.0
    I suspect this is one of the highest performing Valvoline service stations in the chain. From the moment one pulls on to the waiting area, there is immediate focused attention, even when the place is heavily trafficked. I have yet (in at least a dozen visits) encountered one attendant/tech who was less than professional - and personable as well. For example they honor my occasional request to delete the upsell, not pull the filters, etc. Please do NOT receive this comment in any was as condemnation of the attempt to increase $$. I'd be disappointed if your techs did not apply their revenue enhancing training. But what is more important is that they actually listen as opposed to blindly insisting on 'the script.' The listening and customer focus is what keeps me returning. Your service is available for less money elsewhere. Your people are making you the money by being responsive and attentive. This kind of professionalism and customer-centric behavior never happens by accident and is testimony to solid training and a robust culture - at least at this location. As much as I would like to say otherwise, I have been to other locations that are not up to the standard I witness at the Trexlertown operation.

Frequently Asked Questions About Valvoline Instant Oil Change

What services does Valvoline Instant Oil Change in Trexlertown offer?

Valvoline Instant Oil Change in Trexlertown provides quick, stay-in-your-car oil changes in about 15 minutes, along with a wide range of preventive vehicle maintenance services for all vehicle types.

Where is Valvoline Instant Oil Change located in Trexlertown?

It is located at 7110 Hamilton Boulevard, Trexlertown, PA 18087, USA.