Business Details
About
Tire ShopAuto Repair ShopJack Williams Tire
At Jack Williams Tire & Auto Service Centers, we believe in doing things the right way, because it is the Williams way. We have been serving the community for over 90 years and are dedicated to bringing you the best tire deals and automotive service in the area. All locations offer tire installation, tire mounting and balancing, standard and synthetic oil changes, wheel alignment and balance, brake services and repair, PA state inspection, mobile tire installation, general vehicle maintenance and contact-free services and payment. We also offer a wide variety of tires brands for passenger, light truck or SUV tires that provide excellent performance. Schedule your next visit or order your tires online today!
Details
- DebitAvailable
- Cash onlyNot available
- Accepts checksNot available
- Curbside pickupAvailable
Location
Jack Williams Tire & Auto Service Centers
1122 S Trexlertown Road, Trexlertown, PA
18087, United States
Hours
Reviews
4.7
1,449 reviews
5 stars
1,278
4 stars
70
3 stars15
2 stars11
1 star
75
What are people saying?
AI-generated from recent customer reviews
Customer Service
Customers consistently praised the staff for being friendly, helpful, and accommodating, often going above and beyond to assist.
Efficiency
Many reviews highlighted the quick service, with customers frequently mentioning being in and out in a timely manner.
Quality of Work
Overall, the quality of service was well-received, with many customers expressing satisfaction with the repairs and maintenance performed on their vehicles.
Mixed Experiences
While most feedback was positive, there were a few complaints regarding service delays and issues with specific repairs, indicating some inconsistency.
- KKKlayton Keeler4 days ago5.0Very transparent staff and knowledgeable technicians, I would recommend to anyone
- ARAlejandro Reyes5 days ago5.0Great service from Klayton and Sue my questions were answered with transparency( very rare in that world). Thank you. Klayton was great letting me know he was still new on his role and he seek for answer to my questions.
- NTNY Dinner TheatreDec 30, 20255.0I visit my daughter and grandchild in this area from New York on a regular basis, and I had a tire pressure issue which was addressed by this company. thinking that I had a tire sensor of problem. I found out there was not after they examined all my tires . They then put the proper air pressure in them. I was on my way without any cost ! Nate “ the technician” was very friendly and very helpful and Sue “the person that worked behind the counter” was very prompt, efficient, And friendly. I would highly recommend this tire repair shop for anyone. Thank you for the great service.
- WMWilliam MinerDec 28, 20251.0Stay away from this place! I ordered tires online. I don’t know tires, so I followed the suggestions from the website. The tires were the wrong size. As in laughably the wrong size. I drive a minivan, and these were truck tires. After the tires had damaged my car(!), I brought them back to the store. They said that while the tires were clearly the wrong size, they couldn’t do anything about it. They offered, at most, a small discount on brand new tires. I tried calling the district manager to get him to at least fix the website. They promised me a call, but the call never came. Awful customer service. Stay away from this place!
- TMTroy ManmillerDec 15, 20255.0I had Sue take care of me at the counter. I had a damaged valve stem and had lost air in the tire. I asked if they could replace this. It was late and they were soon closing. She said not a problem and Manny took care of the replacement. Exceptional service. Very happy that this was taken care of right away and the service that was provided.
Frequently Asked Questions About Jack Williams Tire & Auto Service Centers
What are the main automotive services offered at Jack Williams Tire & Auto Service Centers?
The center offers tire installation, oil changes, wheel alignment, brake services, PA state inspections, and general vehicle maintenance among others.
Which tire brands can I find at Jack Williams Tire & Auto Service Centers?
They offer a wide variety of tire brands including Goodyear, Michelin, Continental, Pirelli, Bridgestone, Firestone, BF Goodrich, Yokohama, Hankook, and more.
What are the store hours for Jack Williams Tire & Auto Service Centers?
Open Monday through Wednesday and Friday from 8:00 AM to 6:00 PM; Thursday until 8:30 PM; Saturday 8:00 AM to 5:00 PM; Sunday from 9:00 AM to 5:00 PM.
Can I order tires online or schedule service appointments?
Yes, you can schedule visits or order tires online through their website at https://www.mavis.com.
What payment methods does Jack Williams Tire & Auto Service Centers accept?
They accept American Express, Cash, Discover, Financing options, Mastercard, and Visa.
Does Jack Williams Tire & Auto Service Centers provide pickup or delivery options?
Yes, they offer in-store pickup, curbside pickup, and no-contact delivery services.
Is Jack Williams Tire & Auto Service Centers accessible for customers with disabilities?
Yes, they have wheelchair accessible entrances, parking, and restrooms for customer convenience.
What nearby automotive services can I find around Jack Williams Tire & Auto Service Centers?
Nearby you can find Jack Williams Tire Center and Nothstein Motors Inc offering automotive repair and parts services.
Are there dining options near Jack Williams Tire & Auto Service Centers for customers waiting for service?
Yes, nearby options include Mazzola's Italian Restaurant, Fiorentina Grill and Brick Oven Pizza, Mama's Italian Grill, 1760 Pub N Grille, and McCall Collective TapHouse.
What entertainment or cultural venues are near Jack Williams Tire & Auto Service Centers?
Customers can visit The Lesson Center music and art school or the Performing Arts Center of Lehigh Valley for cultural activities nearby.