Pocono Tire & Brake Co.

4.6
188 reviews

About

Auto Repair Shop
Pocono Tire & Brake Co provides general maintenance, brake services, steering, suspension, state inspections, transmissions, engine repairs, fleet services, tires, and more in Stroudsburg, PA, and the surrounding areas.

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Cash onlyAvailable

Location

Pocono Tire & Brake Co.
11 Foundry St, Stroudsburg, PA
18360, United States

Hours

Reviews

4.6
188 reviews
5 stars
159
4 stars
8
3 stars
4
2 stars
2
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Many customers praised the friendly and accommodating staff, highlighting their willingness to help and provide clear communication.

Honesty

Several reviews noted the shop's commitment to honesty, with many customers appreciating that they were not pressured into unnecessary repairs.

Efficiency

Customers frequently mentioned quick service and timely repairs, often being able to get in and out without long waits.

Expertise

The staff, particularly JR, received commendations for their knowledge and ability to explain issues clearly to customers.

Mixed Experiences

While many reviews were positive, some customers reported feeling taken advantage of or receiving inaccurate assessments of their vehicle's needs.
  • CT
    cynthia thomas
    Nov 14, 2025
    5.0
    I was so touched by the kindness and fairness of JR. I had my tires rotated and balanced the day before in New Jersey. I was driving about an hour yesterday when my tire pressure light went on. Being an older woman, feeling very vulnerable after being taken advantage of by different mechanics, I knowing nothing about cars, it was scary. My bro looked up and found this place, which was four minutes away. I went there, my four tires were checked out and the only thing wrong was three tires had 25 pounds pressure and one had 19. (Tell me WHY that wasn’t noticed the day before?) I was so relieved and later astonished that they did not charge me for checking. While waiting, JR was talking to another customer on the phone who thought she needed her tires aligned after an oil change. Most places would totally agree and charge for it. JR said he felt she didn’t need it, but he’d be glad to do it if she wanted. He was not trying to take advantage of her which I appreciated. If I lived in the area, I would definitely go here all the time for any matter with the car. Fair honest, very kind, friendly, etc. Highly recommend and thank you men, for your fairness and honesty.
  • TT
    Tee
    Oct 15, 2025
    1.0
    Do not come here for inspections! Genuinely awful experience, went off the reviews saying they were honest mechanics who didn’t charge for what I didn’t need, which was absolutely not the case. They tried tacking on services that my car absolutely did NOT need (Requested a whole mirror replacement when all it needed was a $20 turn indicator! What a joke!). Totaled up to a $2000 quote for what would regularly be a $500 repair… just don’t even bother. 👎
  • DD
    Danielle
    Oct 14, 2025
    5.0
    I was in need of same day service and the team really pulled through for me and treated me with much kindness and respect. Thank you!
  • GS
    Gabriel Molina Sr.
    Sep 8, 2025
    5.0
    They were friendly, informative and clean. Definitely going back when I need something else done.
  • AN
    Ayah Naji
    Aug 22, 2025
    5.0
    Stopped by while on a road trip, and Chad was amazing. He was helpful, knowledgeable and knew what he was doing. Would definitely recommend him to anyone.

Frequently Asked Questions About Pocono Tire & Brake Co.

Do you service brakes?

Yes, Pocono Tire & Brake Co does service brakes.

Do I need an appointment for repairs or maintenance?

Appointments for repairs or maintenance are preferred but not required at Pocono Tire & Brake Co.