Business Details
About
Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Stroudsburg, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 9th Street location today.
Location
Hours
Reviews
4.2
707 reviews
5 stars
478
4 stars
90
3 stars
27
2 stars
17
1 star
95
What are people saying?
AI-generated from recent customer reviews
Customer Service
While many customers praised the friendly and helpful staff, several reviews highlighted poor customer service experiences, including rude behavior and unprofessional attitudes.
Reservation Issues
Numerous customers reported problems with reservations, including unavailability of booked vehicles and last-minute cancellations, leading to frustration and disappointment.
Rental Process
The rental process was generally described as quick and easy, with many customers appreciating the efficiency of pick-up and drop-off services.
Vehicle Condition
Most customers noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.
Communication
Several reviews indicated a lack of clear communication regarding policies, especially concerning payment methods and vehicle availability.
- MSMichael Strauss4 days ago4.0Efficient and accommodating
- ZTZoila TejadaJan 3, 20264.0Customer service was very good and the staff was very kind. Everything was pretty smooth and quick!
- EHElizabeth HernandezDec 21, 20255.0Currently renting a vehicle through my insurance after a collision, and the entire experience has been smooth and stress-free. The staff went above and beyond by delivering the rental directly to the auto shop, making sure everything was set before I arrived. The process was quick and under 10 minutes—I was on my way. There was initially a bit of confusion regarding the type of vehicle I wanted, as I only wanted what was fully covered by my insurance with no out-of-pocket costs. However, the team resolved it promptly and ensured I wasn’t charged anything extra. I would definitely use them again and highly recommend them to anyone needing a rental, whether through insurance or for personal use.
- HLHugh LaBeachNov 29, 20255.0Staff very personable. Very inviting and engaging. I felt like they cared about my comfort and well-being. I am yet to have a disappointing moment 😕
- KMKathy Lee MooreNov 27, 20255.0My insurance set up the rental after I had a accident with my car. It was supper easy to show up signs a few papers and get the car and go. They matched me close to what I had been driving prior to needing g a rental and went over some of the differences and what have you to make sure I was comfortable with the car. Definitely will use them again if the need ever arises.
Frequently Asked Questions About Enterprise Rent-A-Car
What types of vehicles are available for rent at Enterprise Rent-A-Car in Stroudsburg?
Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.
What are the business hours for Enterprise Rent-A-Car on weekdays?
The rental location is open Monday through Friday from 8:00 AM to 6:00 PM.
Does Enterprise Rent-A-Car in Stroudsburg offer rental services on weekends?
Yes, the location is open on Saturdays and Sundays from 8:00 AM to 1:00 PM for rentals.
Can I reserve a car rental online for the Stroudsburg 9th Street location?
Yes, you can reserve your rental car online at Enterprise's website specific to the Stroudsburg 9th Street location.
What payment methods does Enterprise Rent-A-Car accept?
Enterprise accepts American Express, Cash, Check, Discover, Mastercard, and Visa as payment options.
Is Enterprise Rent-A-Car owned by a woman and do they offer discounts for active military members?
Yes, the business is woman-owned and provides discounts for active military personnel.
Where is Enterprise Rent-A-Car located in Stroudsburg?
The location is at 1425 N 9th St, Stroudsburg, PA 18360, USA.
What nearby medical facilities are close to Enterprise Rent-A-Car in Stroudsburg?
Nearby medical facilities include St. Luke's OMS, Lehigh Valley Oral Surgery and Implant Center, and St. Luke's Pocono Pediatrics, which might be convenient if you have appointments before or after your rental.
Are there any nearby insurance agencies around the Enterprise Rent-A-Car location?
Yes, Yutz-Merkle Insurance Agency, Nationwide Mutual Insurance Company, and YMI Insurance are located close by, helpful for insurance needs related to your rental.
What local businesses are near Enterprise Rent-A-Car that customers might want to visit?
Nearby places include Big Bug Music and Ant Farm Music and Amplification for music enthusiasts, and A New Wave Permanent Makeup or Ali's Magic for beauty services, allowing customers to combine errands or leisure with their rental visit.