Enterprise Rent-A-Car

4.2
707 reviews
Enterprise employee helping Enterprise car rental customer roadside in the rain

About

Car Rental AgencyVan RentalEnterprise Rent-A-Car
Need a rental car in Stroudsburg, PA? Enterprise Rent-A-Car is Here For It. Whether your car is in the shop, you're running errands, or planning a weekend getaway, we're ready with a wide range of vehicles and flexible rental options. Enjoy easy, stress-free rentals and friendly service that gets you on your way fast. Reserve your rental car with Enterprise at our 9th Street location today.

Location

Enterprise Rent-A-Car
1425 N 9th St, Stroudsburg, PA
18360, United States

Hours

Reviews

4.2
707 reviews
5 stars
478
4 stars
90
3 stars
27
2 stars
17
1 star
95

What are people saying?

AI-generated from recent customer reviews

Customer Service

While many customers praised the friendly and helpful staff, several reviews highlighted poor customer service experiences, including rude behavior and unprofessional attitudes.

Reservation Issues

Numerous customers reported problems with reservations, including unavailability of booked vehicles and last-minute cancellations, leading to frustration and disappointment.

Rental Process

The rental process was generally described as quick and easy, with many customers appreciating the efficiency of pick-up and drop-off services.

Vehicle Condition

Most customers noted that the vehicles were clean and well-maintained, contributing to a positive rental experience.

Communication

Several reviews indicated a lack of clear communication regarding policies, especially concerning payment methods and vehicle availability.
  • MS
    Michael Strauss
    4 days ago
    4.0
    Efficient and accommodating
  • ZT
    Zoila Tejada
    Jan 3, 2026
    4.0
    Customer service was very good and the staff was very kind. Everything was pretty smooth and quick!
  • EH
    Elizabeth Hernandez
    Dec 21, 2025
    5.0
    Currently renting a vehicle through my insurance after a collision, and the entire experience has been smooth and stress-free. The staff went above and beyond by delivering the rental directly to the auto shop, making sure everything was set before I arrived. The process was quick and under 10 minutes—I was on my way. There was initially a bit of confusion regarding the type of vehicle I wanted, as I only wanted what was fully covered by my insurance with no out-of-pocket costs. However, the team resolved it promptly and ensured I wasn’t charged anything extra. I would definitely use them again and highly recommend them to anyone needing a rental, whether through insurance or for personal use.
  • HL
    Hugh LaBeach
    Nov 29, 2025
    5.0
    Staff very personable. Very inviting and engaging. I felt like they cared about my comfort and well-being. I am yet to have a disappointing moment 😕
  • KM
    Kathy Lee Moore
    Nov 27, 2025
    5.0
    My insurance set up the rental after I had a accident with my car. It was supper easy to show up signs a few papers and get the car and go. They matched me close to what I had been driving prior to needing g a rental and went over some of the differences and what have you to make sure I was comfortable with the car. Definitely will use them again if the need ever arises.

Frequently Asked Questions About Enterprise Rent-A-Car

What types of vehicles are available for rent at Enterprise Rent-A-Car in Stroudsburg?

Enterprise offers a wide range of vehicles including cars, vans, and luxury cars with flexible rental options.

What are the business hours for Enterprise Rent-A-Car on weekdays?

The rental location is open Monday through Friday from 8:00 AM to 6:00 PM.