Advance Auto Parts

4.4
328 reviews

About

Auto Parts StoreAuto Parts & AccessoriesAuto Accessories Store
Your local Advance Auto Parts at 291 Frantz Rd in Stroudsburg offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points toward discounts on store items and gas at participating Shell stations. Call your local store or shop online today!

Details

  • Requires appointmentNot available
  • Credit cardAvailable
  • DebitAvailable
  • Mobile paymentsNot available

Location

Advance Auto Parts
291 Frantz Rd, Stroudsburg, PA
18360, United States

Hours

Reviews

4.4
328 reviews
5 stars
200
4 stars
80
3 stars
29
2 stars
4
1 star
15

What are people saying?

AI-generated from recent customer reviews

Customer Service

Mixed experiences with staff; some customers praised helpful and knowledgeable employees, while others reported poor service and unprofessional behavior.

Product Availability

Generally good selection of auto parts, but some customers noted issues with stock and availability of specific items.

Pricing

Customers found prices to be reasonable, though some felt certain items were overpriced.

Store Environment

Store cleanliness and organization received positive remarks, but there were instances of staff being inattentive.

Overall Experience

While many customers had positive experiences, there were significant complaints about service quality and employee attitudes.
  • CV
    Cathy Venechanos
    Oct 13, 2025
    5.0
    My husband was doing an oil change on our car and we got the bundle with 5 gallons worth of oil and any filter. I Used to Know how to shop at an auto parts store but it seems like all those convenient catalogs that told you the part numbers on the car you own have disappeared. One of the retail assistants was able to help me find everything I needed at a reasonable price. I'm definitely going back.
  • MM
    Mike Mike
    Oct 2, 2025
    1.0
    Out of all the times I have come in here, I have had great service until now. I came in today and Tina was slamming her hands down and yelling about quitting. I saw her yell at another worker and am sorely disappointed in the behavior I witnessed. I feel bad for the other workers if this is the behavior she shows. I will keep coming in because Tanya, Sandy and Will were great when I came back in, however, this was unacceptable.
  • RS
    Rubensly Severe
    Sep 26, 2025
    5.0
    Awesome working with them
  • OM
    Omar Mercado
    Jul 13, 2025
    1.0
    Absolutely unacceptable service at this location. Sunday 7/13 at 12:30pm — only two registers open. One was staffed by a woman on the phone who clearly couldn’t multitask or bother to help any paying customers. Another guy stood behind the counter on his phone, completely useless. Zero urgency, zero respect for customers. I waited, watched, and walked out. Never coming back. This place is a joke.
  • TS
    Thomas Sendner
    Oct 17, 2021
    5.0
    Just love auto part store its like a home away from home for me

Frequently Asked Questions About Advance Auto Parts

Can Advance Auto Parts install/replace my car battery?

Yes, we will install your battery for free with purchase. Exclusions may apply*

Can Advance Auto Parts recycle used oil?

Yes, we will recycle your used motor oil. Exclusions may apply*