National Car Rental

Reviews

• DK

  Dylan Kim

  Oct 24, 2025
  1.0
  Shorter, heavy set gentleman who was assisting me was unhelpful and extremely rude. Showed up two hours later than I requested for my rental reservation and was informed that they gave my car away. The gentleman asked “did you call us and let us know?” - honestly laughable considering they didn’t cancel the reservation on their end knowing they didn’t have a vehicle for me until the next day, nor did they reach out to me. Disgraceful customer service. Absolutely disgusting behavior from the National Rep.
• TP

  Tony Peiffer

  Oct 11, 2025
  5.0
  Decent car at a good price for business travel. The KUNV team does a great job!
• DF

  Darin Freed

  Aug 7, 2025
  1.0
  As an Emerald Club Executive Elite member, or any customer, I would expect to be treated with respect. I am in town and my personal vehicle broke down. I booked a vehicle through the app. Spent $45.00 for an Uber to get to the airport. I was told by the gentleman at the counter that there were no cars available even though it confirmed in the app. This is no way to treat a customer- basically saying oh well. Customer support was absolutely no help either. Next time I'm here, I will give up my status and rent from another company. Update- I reached out 3 days ago. Funny that after placing a formal complaint and being told the regional manager would call- still no call back.
• CW

  Cameron Welch

  Jul 18, 2025
  5.0
  National rental and their team rock! At this facility. They definitely have a high standard of service.
• DS

  Diane S

  Jul 31, 2019
  5.0
  Seamless reservation, pickup, and drop-off. Reasonable rates (we drove through 4 states and put over 1000 miles on a vehicle). Thanks National for making our vacation fun!

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